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ufukd44174311
Participant
May 14, 2019
Beantwortet

Zoom shortcuts stopped working after installing latest update

  • May 14, 2019
  • 7 Antworten
  • 7107 Ansichten

After installing the latest update (14.0.2) the keyboard shortcut "CMD" + "+" for instance, stopped working. Same goes for all other zoom shortcuts. I tried rebooting computer. Rebooting the application several times. I checked if it still works on my other applications (photoshop/illustrator) and it did.

What happens is, the "Object" menu in the applications menubar blinks, but nothing else... And the zoom works if you fold down one of the menus:) Bug?

Anyone else has this issue?

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Beste Antwort von Preran

I checked with the team. They are aware of this issue, and are investigating. We hope for a fix soon, I will keep you updated.


Thanks,

Preran

7 Antworten

Participating Frequently
February 22, 2022

Funny, but it's now two months into 2022 and I have this issue. Again. It's a frequent problem I have had with at least two updates over the last few years. The dev team should know that it's not only easy, but the quickest and best UI to allow users to continue selecting the anchor of an object box and command-shift to scale. Why would you want to change that? Probably to force a change in user behaviour.

 

I have reset preferences. No change. I have searched for the preference file to manually force a change. I have relaunched InDesign. Still won't work.

Participating Frequently
February 22, 2022

Ok, I found the tiny option box up top close to center of the window. The item is called "Auto-fit". Here's a pic. This should be set to default. Ridiculous. It would be nice if the dev team felt it important to NOT introduce new shiny objects until they can maintain standard practice functionality.

 

This made me look at Quark Xpress' website. It's too bad they are still in competition with Adobe. 

Participating Frequently
February 22, 2022

Actually, now, the shift key will not keep an object proportion while scaling. What craziness.

loripanossian
Participant
June 7, 2021

UGH!! What is going on with this issue!? It's two years later and the issue is still there?

March 22, 2021

AND it's almost 2 years later and the issue still is there...

having the same problem (but windows). Could you please finally get a solution for this? I thought the reason to pay these horrendous costs monthly is to always get the best version and to have issues fixed asap.

 

or is there at least a possibility to change these shortcuts manually for acrobat?

April 15, 2021

Oh I'm sorry. Just saw that this is related to InDesign. I'm having trouble with zooming in Acrobat. 

Excusez-moi!

Incredible_Laughter5E57
Participant
March 9, 2020

i am getting this issue in all my adobe programs currently - Its intermitant too, it seems to have a mind of its own! 

Participant
May 12, 2020

Same here! I haven't done any updates to my Mac or programs and one day the CMD + to zoom in stopped working. To zoom out still works fine. I even checked my preferences and it shows the correct keyboard shortcut. I thought maybe I needed to update and noticed there was one available but even after updating it is continuing to do the same thing to me. I also did a computer reboot, uninstalled the programs and reintalled. Still no luck. I did notice that Shift CMD + works to zoom in, but what a pain after all these years of just using two keys! Did anyone solve the issue? 

Fusilly
Participating Frequently
May 20, 2020

Same problem, zoom out is working perfect but CMD + + doing nothing.

Participant
October 25, 2019

I am having the same issue, could you please find a solution and send it by email to leros@leros.co.uk ASAP?

 

Preran
Community Manager
PreranCommunity ManagerAntwort
Community Manager
May 17, 2019

I checked with the team. They are aware of this issue, and are investigating. We hope for a fix soon, I will keep you updated.


Thanks,

Preran

augustdesignco
Participating Frequently
July 25, 2019

Just had the same issue. Any updates on a fix?

HARSHIKA_VERMA
Community Manager
Community Manager
July 26, 2019

Hi there,

Sorry to hear you're having trouble using Adobe XD. Could you please confirm if you're on the latest version of XD(21.1.12.3)?

Thanks,

Harshika

Sjaani
Community Expert
Community Expert
May 15, 2019

Sounds like you're working on a Mac.

The zoom feature definitely works on Windows, but do check your version again as it seems you might be 5 versions behind at this point.

ufukd44174311
Participant
May 16, 2019

Correction: I meant version 19 of course!

Yes, I'm working on a Mac.

I went back to 18.2 again and it worked. Updated again to 19. Stopped working. So there seems to be a bug in version 19 on Mac?

Community Expert
May 16, 2019

FYI Cmd + + works for me on my Mac XD19. Does Cmd + 0, 1, 2 and Cmd + mouse wheel work for you?