Adobe support advisor

[James_Burton]

Hi, I own CS6 suite however when i open it a pop up message appears saying that i need adobe support advisor i can't install indesign?

[Derek Cross]

Which OS and version?

[James_Burton]

macOS high sierra

10.13.6

[John T Smith · Accepted solution]

Moved from Community Help (which is about the forums) to a better forum
To find a forum for your program please start at https://community.adobe.com/

Apple did not maintain backward compatibility, so try this to install old programs
https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

Also, CS6 will ABSOLUTELY NOT RUN if you go to Catalina

[Laubender]

Hi James,

and did you get Adobe Support Advisor?

And what did it say?

Best,
Uwe Laubender

( ACP )

[James_Burton]

I've tried installing indesign cs6 as I own cs6 creative suite however after downloading it a pop up message appears saying I need adobe support advisor?

[BobLevine]

What operating system? What is the EXACT error message?

[BobLevine]

This is now a duplicate thread and I'm locking it. Continue the discussion here: https://community.adobe.com/t5/indesign/adobe-support-advisor/td-p/11160961?page=1