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New Participant
May 26, 2020
Answered

Adobe support advisor

  • May 26, 2020
  • 4 replies
  • 1828 views

Hi, I own CS6 suite however when i open it a pop up message appears saying that i need adobe support advisor i can't install indesign?

    This topic has been closed for replies.
    Correct answer John T Smith

    Moved from Community Help (which is about the forums) to a better forum
    To find a forum for your program please start at https://community.adobe.com/

     

    Apple did not maintain backward compatibility, so try this to install old programs
    https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

     

    Also, CS6 will ABSOLUTELY NOT RUN if you go to Catalina

    4 replies

    Community Expert
    May 26, 2020

    Hi James,

    and did you get Adobe Support Advisor?

    And what did it say?

     

    Best,
    Uwe Laubender

    ( ACP )

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    May 26, 2020

    Moved from Community Help (which is about the forums) to a better forum
    To find a forum for your program please start at https://community.adobe.com/

     

    Apple did not maintain backward compatibility, so try this to install old programs
    https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

     

    Also, CS6 will ABSOLUTELY NOT RUN if you go to Catalina

    New Participant
    May 26, 2020

    I've tried installing indesign cs6 as I own cs6 creative suite however after downloading it a pop up message appears saying I need adobe support advisor?

    BobLevine
    Community Expert
    Community Expert
    May 26, 2020
    What operating system? What is the EXACT error message?
    Derek Cross
    Community Expert
    Community Expert
    May 26, 2020

    Which OS and version?

    New Participant
    May 26, 2020

    macOS high sierra

     

    10.13.6