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Black screen in InDesign

New Here ,
Sep 03, 2020

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Hello

When I open InDesign, the screen is just black. I can choose and alter m workspace, but I cant open a new document. I have tried to delete InDesign default and Saved, but it hasnt worked.

Can you help me get InDesign to work?

 

Best regards

Mathias

Adobe Community Professional
Correct answer by Manan Joshi | Adobe Community Professional

Try by turning off GPU Performance in the preferences

You can also try the steps mentioned in the following link

https://community.adobe.com/t5/illustrator/blank-screen-on-illustrator-on-mac-os/td-p/11161722?page=

-Manan

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Black screen in InDesign

New Here ,
Sep 03, 2020

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Hello

When I open InDesign, the screen is just black. I can choose and alter m workspace, but I cant open a new document. I have tried to delete InDesign default and Saved, but it hasnt worked.

Can you help me get InDesign to work?

 

Best regards

Mathias

Adobe Community Professional
Correct answer by Manan Joshi | Adobe Community Professional

Try by turning off GPU Performance in the preferences

You can also try the steps mentioned in the following link

https://community.adobe.com/t5/illustrator/blank-screen-on-illustrator-on-mac-os/td-p/11161722?page=

-Manan

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Bug

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50

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Sep 03, 2020 0
Adobe Community Professional ,
Sep 03, 2020

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Try by turning off GPU Performance in the preferences

You can also try the steps mentioned in the following link

https://community.adobe.com/t5/illustrator/blank-screen-on-illustrator-on-mac-os/td-p/11161722?page=

-Manan

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Sep 03, 2020 0
New Here ,
Sep 04, 2020

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How do I turn off the GPU Performances?

- Mathias

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Sep 04, 2020 0
Adobe Community Professional ,
Sep 04, 2020

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Sep 04, 2020 0
New Here ,
Sep 04, 2020

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I have a Windows, and I cant seem to find it. Is it any different in Windows?

- Mathias

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Sep 04, 2020 0
Adobe Community Professional ,
Sep 04, 2020

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Apologies for the incomplete information, on Windows it will be 

Choose Edit > Preferences > 

-Manan

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Sep 04, 2020 0
Adobe Employee ,
Sep 06, 2020

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Hi there, 

 

Sorry to hear about this trouble. I would like to know if the steps suggested above worked for you, or the issue still persists.
Kindly update the discussion if you still need assistance with it.

Thanks,
Srishti

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Sep 06, 2020 0