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Blank Screen on all Adobe applications on Mac OS

New Here ,
Jun 16, 2020

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Begin screen not loading.Begin screen not loading.Wanna make new document. Won't stop loading.Wanna make new document. Won't stop loading.I've had this issue for a month now and it won't go away. When I open up a Adobe program, doesn't matter which one, it just won't load. And because of this issue I also can't make new documents. Can someone please help me with this? I need to make a project for school, but if my Adobe Programs don't work I won't be able to make my project.

 

{Renamed by MOD}

Hi there,

 

Sorry about the delay. I am hopeful that the issue was fixed. If not, let us help you fix this. Please try following the steps shared in this discussion (https://community.adobe.com/t5/illustrator/blank-screen-on-illustrator-on-mac-os/td-p/11161722?page=1) and let us know how it goes.

 

Regards,

Srishti

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Bug, Performance

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Blank Screen on all Adobe applications on Mac OS

New Here ,
Jun 16, 2020

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Begin screen not loading.Begin screen not loading.Wanna make new document. Won't stop loading.Wanna make new document. Won't stop loading.I've had this issue for a month now and it won't go away. When I open up a Adobe program, doesn't matter which one, it just won't load. And because of this issue I also can't make new documents. Can someone please help me with this? I need to make a project for school, but if my Adobe Programs don't work I won't be able to make my project.

 

{Renamed by MOD}

Hi there,

 

Sorry about the delay. I am hopeful that the issue was fixed. If not, let us help you fix this. Please try following the steps shared in this discussion (https://community.adobe.com/t5/illustrator/blank-screen-on-illustrator-on-mac-os/td-p/11161722?page=1) and let us know how it goes.

 

Regards,

Srishti

TOPICS
Bug, Performance

Views

71

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Jun 16, 2020 0
Adobe Employee ,
Jun 22, 2020

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Hi there,

 

Sorry about the delay. I am hopeful that the issue was fixed. If not, let us help you fix this. Please try following the steps shared in this discussion (https://community.adobe.com/t5/illustrator/blank-screen-on-illustrator-on-mac-os/td-p/11161722?page=...) and let us know how it goes.

 

Regards,

Srishti

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Jun 22, 2020 0