CC has hijacked my legal copies of CS Web and Design CS6

[ellend90262299]

I own the Creative Suite Web and Design CS6 and wanted to check out the newest version of Indesign to see if it was worth upgrading. I chose the month to month and took a  look, then cancelled it two days later. Adobe gave me my refund and cancelled my subscription.  Since that cancellation kicked in, I can't access any of my CS 6 programs.  I get an error saying I have to REnew my subscription.  That is criminal!  So basically Adobe has hijacked my legal copies of CS 6 and won't allow me to use them.  I refuse to uninstall and reinstall and lose all my settings because Adobe is in the wrong.  How do I fix this, Adobe?

[kglad · Accepted solution]

uninstall everything cc (and cs6) including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

restart your computer (don't skip this)

then install your cs6 using the installation file linked below.

Single user licensee downloadable installation files available:

• Suites and Programs:    CC 2017 |  CC 2015.5 | CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
• Acrobat:  DC, XI, X | X Suite | 9,8 | 9 pro extended exe,9 pro extended 7z | 9 standard  | 8 standard |
• Authorware:  7.01 windows |
• Captivate:  10 (2017) | 9 | 8 | 7 | 6 | 5.5, 5 | 1
• Cold Fusion:  11, 10 | 9.0.2, 9.0.1, 9.0.0, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0 |
• Contribute:  CS5 | CS4, CS3 | 3,2
• FrameMaker:  12, 11, 10, 9, 8, 7.2 |
• Lightroom:    6.12| 5.7.1|  4.4 | 3.6 | win 2.7, 1.4.1 | mac 2.7, 1.4.1 |
• Photoshop Elements:  15,14,13,12,11,10,9,8 | 9,8,7 win | 8 mac | 7 mac
• Premiere Elements:  15,14,13,12,11,10,9,8| 9, 8, 7 win | 8 mac | 7 mac
• RoboHelp:  2015, 11, 10, 9, 8

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

And a big thank you to Jim @ Prodesigntools for helping me with these links!

[ellend90262299]

Thank you.  Any tips on how to save my customizations in Indesign?

[kglad]

google that or post on the indesign forum.

[KanikaS]

Moving to InDesign​

[winterm]

Here you find everything you might need:

http://trainingonsite.com/images/downloads/indesign_23_presets_win_2017_01_26.pdf

Earlier versions are covered here, too.

[BobLevine]

See if there’s anything in here that helps:

https://forums.adobe.com/thread/1584746