CC has hijacked my legal copies of CS Web and Design CS6

Question

I own the Creative Suite Web and Design CS6 and wanted to check out the newest version of Indesign to see if it was worth upgrading. I chose the month to month and took a  look, then cancelled it two days later. Adobe gave me my refund and cancelled my subscription.  Since that cancellation kicked in, I can't access any of my CS 6 programs.  I get an error saying I have to REnew my subscription.  That is criminal!  So basically Adobe has hijacked my legal copies of CS 6 and won't allow me to use them.  I refuse to uninstall and reinstall and lose all my settings because Adobe is in the wrong.  How do I fix this, Adobe?

kglad · Accepted Answer

uninstall everything cc (and cs6) including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

restart your computer (don't skip this)

then install your cs6 using the installation file linked below.

Single user licensee downloadable installation files available:

Suites and Programs: CC 2017 | CC 2015.5 | CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: DC, XI, X | X Suite | 9,8 | 9 pro extended exe,9 pro extended 7z | 9 standard | 8 standard |
Authorware: 7.01 windows |
Captivate: 10 (2017) | 9 | 8 | 7 | 6 | 5.5, 5 | 1
Cold Fusion: 11, 10 | 9.0.2, 9.0.1, 9.0.0, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0 |
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2 |
Lightroom: 6.12| 5.7.1| 4.4 | 3.6 | win 2.7, 1.4.1 | mac 2.7, 1.4.1 |
Photoshop Elements: 15,14,13,12,11,10,9,8 | 9,8,7 win | 8 mac | 7 mac
Premiere Elements: 15,14,13,12,11,10,9,8| 9, 8, 7 win | 8 mac | 7 mac
RoboHelp: 2015, 11, 10, 9, 8

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

And a big thank you to Jim @ Prodesigntools for helping me with these links!

BobLevine · Answer

See if there’s anything in here that helps:https://forums.adobe.com/thread/1584746

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