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Participant
May 30, 2018
Answered

Crash after crash when editing/pasting Chinese text (ID CC2015, High Sierra)

  • May 30, 2018
  • 2 replies
  • 728 views

Hi, can anyone help me? I'm trying more and more desperately to paste some chinese text from a Word document into an ID document and ID keeps crashing all the time. Sometimes I can get a handful of words in it but then it crashes again when I try to do such fancy things as deleting one single character or so.

I use InDesign CC2015 and MacOS High Sierra (10.13.4)

What I have tried already (without success):

-- Use an older version of Word
-- Copy/paste text in Text Wrangler before pasting in ID

-- Save text as "text only" (txt) format before pasting

-- Save ID document as .idml to "clean it up"

-- choose another chinese font in Word before pasting

... none of this worked!


Please help! Thank you ...

This topic has been closed for replies.
Correct answer Tatjana Breitenstein LU

Thanks for your ideas.

It must have been something in the text itself. I now put it in passage after passage and it only crashed when I pasted the very last character (which I could replace). Very strange.

Anyway, I have the entire text in my ID document now and InDesign is still alive and kicking.

There are strange things happening in this world ;-)

2 replies

Bill Silbert
Community Expert
Community Expert
May 30, 2018

Have you tried doing a similar operation using a different word file? If you don't have a problem with the different file then the difficulty would be narrowed down to your original Word file being corrupt.

Community Expert
May 30, 2018

Hi Bill,

to test that we need at least a text file from TextWrangler that contains a sample of the Chinese text.

Maybe Tatjana could upload one to Dropbox or a similar service and post the download link here?

Regards,
Uwe

Tatjana Breitenstein LUAuthorCorrect answer
Participant
June 1, 2018

Thanks for your ideas.

It must have been something in the text itself. I now put it in passage after passage and it only crashed when I pasted the very last character (which I could replace). Very strange.

Anyway, I have the entire text in my ID document now and InDesign is still alive and kicking.

There are strange things happening in this world ;-)

Mike Witherell
Community Expert
Community Expert
May 30, 2018

You *might* need to trash/reset InDesign preferences. There are other troubleshooting ideas, too. Here is a bunch of ideas:

InDesign CC 2018 Troubleshooting How-to Guide

Mike Witherell