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zoea82241764
zoea82241764
Participant
September 27, 2018
Answered

EPF not found alert - Indesign

  • September 27, 2018
  • 4 replies
  • 6027 views

Hello,

I'm using indesign cc and when I open the app it says "EPF NOT FOUND" and thats it. I cant use it.
I tried uninstall it, and shut down my computer but nothing work.

Please help me,
Best,
Zoé

Correct answer jacobonline09

This method worked for me. I had installed a trial verions of Extensis and leftover plug-ins caused the issue. 

  • Close all Adobe applications
  • Locate and remove the previous versions of the Extensis plug-ins from the following location(s):
    • Application/[Adobe Application Name]/Plug-ins/Extensions/ExtensisFont....

4 replies

Erica Gamet
Erica Gamet
Inspiring
October 3, 2018

Were you able to try any of the suggestions given? Did InDesign start working for you at all?

Bill Silbert
Community Expert
Bill SilbertCommunity Expert
Community Expert
September 27, 2018

An old thread I found said this is the result of a missing font auto-activation plug-in. If you are using a font management utility make sure that it is installed correctly. If it is installed correctly then check the font management's Plug-in manager to confirm that the correct InDesign plug-in is activated.

    rob day
    Community Expert
    rob dayCommunity Expert
    Community Expert
    September 27, 2018

    Are you using any font management plugins? Try removing any third party plugins from /Applications/Adobe InDesign CC 2018/Plug-Ins

      jacobonline09
      jacobonline09Correct answer
      Participant
      September 17, 2019

      This method worked for me. I had installed a trial verions of Extensis and leftover plug-ins caused the issue. 

      • Close all Adobe applications
      • Locate and remove the previous versions of the Extensis plug-ins from the following location(s):
        • Application/[Adobe Application Name]/Plug-ins/Extensions/ExtensisFont....
        T
        Tsabra
        Participant
        March 4, 2020

        Thanks! Had the same error show up and though it didn't affect launching and using Photoshop was still a nusance.

        I got rid of Suitcase/Fusion and replaced it with Typeface 2. Had some left over associated files from Extensis and when I got rid of them per your instructions, the error was gone! Thanks again.

        Jongware
        Community Expert
        JongwareCommunity Expert
        Community Expert
        September 27, 2018

        A bit more information could be helpful.

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