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stevenmagner
Participant
February 8, 2020
Answered

Error in /library/Application Support/Adobe/Startup Scripts CC/Adobe Brige CC 2019/HDR Efex

  • February 8, 2020
  • 1 reply
  • 4469 views

I am not a computer technician in any sense, but I am a photographer with a background in graphic design. At some point over the last month or so I started to experience the below error code when trying to open inDesign. As soon as everything seems to finish loading this pops up and then shuts down inDesign. I have removed and re-downloaded the Application but the error code keeps popping up:

 

Error in /library/Application Support/Adobe/Startup Scripts CC/Adobe Brige CC 2019/HDR Efex Pro 2.jsx

 

What do I do to fix this problem?

Again, it does not effect Photoshop, Lightroom, Bridge, Premiere Pro or After Effects. Just inDesign?

 

Thank you!

This topic has been closed for replies.
Correct answer David Popham

HDR Efex Pro is a a Photoshop plug-in for processing RAW image files, and that appears to be referring to a JavaScript associated with the plug-in. Not sure why it would be affecting InDesign. If that script file (HDR Efex Pro 2.jxs) exists at the referenced location, have you tried removing it?

 

I would also look in InDesign's Plug-Ins folder for any related plug-in file(s) and remove those. On a Mac, the location would be Macintosh HD/Applications/Adobe InDesign CC 2019/Plug-Ins/. To find the location on Windows, refer to https://www.rorohiko.com/wordpress/installation-issues/finding-the-plug-ins-folder-on-windows/.

1 reply

David Popham
David PophamCorrect answer
Participating Frequently
February 8, 2020

HDR Efex Pro is a a Photoshop plug-in for processing RAW image files, and that appears to be referring to a JavaScript associated with the plug-in. Not sure why it would be affecting InDesign. If that script file (HDR Efex Pro 2.jxs) exists at the referenced location, have you tried removing it?

 

I would also look in InDesign's Plug-Ins folder for any related plug-in file(s) and remove those. On a Mac, the location would be Macintosh HD/Applications/Adobe InDesign CC 2019/Plug-Ins/. To find the location on Windows, refer to https://www.rorohiko.com/wordpress/installation-issues/finding-the-plug-ins-folder-on-windows/.

    Scott Citron
    Scott Citron
    Legend
    February 8, 2020

    I would agree with David Popham. It sounds to me like somehow the HDR Efex Pro plug-in found its way into your InDesign Startup Scripts folder. Here the file path on MacOS:

     

    /Applications/Adobe InDesign 2020/Scripts/startup scripts

     

    You might also want to clear InDesign's cache file. Per Bill Silbert, ACP, here are his instructions:

     

    The User Library folder in which InDesign’s cache files are stored is hidden by default on most Macintoshes. To access it make sure that InDesign is closed and click on the desktop to launch a Finder Window (Command-N). With this window in column view follow the path User>Home folder (it’s the folder with an icon that looks like a house—it may have the user’s name rather than “Home”) and click on the Home folder. With the Option Key pressed choose Library from the Finder Go Menu. “Library” will now appear within the Home folder. Within the Library folder find the “Caches” folder. Within the Caches folder find and delete the entire folder “Adobe InDesign”. I find that deleting the InDesign cache folder completely leads to a lasting change.

      S
      stevenmagnerAuthor
      Participant
      February 8, 2020

      Thank you David & Scott!

      I followed the path from the Error code and saw that the file was in that folder.

      A bit strange that the folder it was in is called Adobe Brige CC instead of Bridge...

      Anway thank you both for helping! Have a good weekend!

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