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Inspiring
October 1, 2020
Answered

export settings missing

  • October 1, 2020
  • 6 replies
  • 2705 views


Suddenly the settings for the export are missing, the file is exported directly without settings. How do I get the settings window again?

This topic has been closed for replies.
Correct answer Thomas5FD0

 

it then exports directly without me being able to adjust anything



I shut down the pc for the second time and waited a while, now it works again. Thanks for the tips

6 replies

Barb Binder
Community Expert
Community Expert
October 1, 2020

Hi Thomas:

 

I've learned on the forums that a lot of people never shut down their computers. I make an effort to shut mine down at least once a week, and always before I start teaching a class. That's an early line of defense when things start acting odd. 

 

Derek's suggestion of resetting preferences is another good one, when only InDesign is misbehaving. The issue is that it will reset all of your various preferences, so if you don't need to, it's better not to.

 

~Barb

~Barb at Rocky Mountain Training
transisto
Participant
September 1, 2022

Hi

I am having exactly the same problem as Thomas. I have reset prefs and closed but the export menu in CS6 which has been working for years has inexplicably vanished.  Did anyone manage to solve this?

 

Barb Binder
Community Expert
Community Expert
October 1, 2020

Ok, so the two export commands are still in the File menu. Will you now show us what happens when you click on Exportieren? If a dialog box opens, please share the screen shot.

 

~Barb 

~Barb at Rocky Mountain Training
Barb Binder
Community Expert
Community Expert
October 1, 2020

Before you reset your preferences, will you share a screen shot of your File menu? 

 

And if you decide you need to reset preferences—I'm not convinced yet—see this post: https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/. The timing on the keyboard technique is critical.

 

~Barb 

~Barb at Rocky Mountain Training
Inspiring
October 1, 2020

Inspiring
October 1, 2020

 

it then exports directly without me being able to adjust anything

Barb Binder
Community Expert
Community Expert
October 1, 2020

When you choose File > Export are you choosing Adobe PDF (Print) or Adobe PDF (Interactive) from the Format menu at the bottom? I'm guessing you inadvertently changed the intent to Interactive.

 

~Barb 

~Barb at Rocky Mountain Training
Derek Cross
Community Expert
Community Expert
October 1, 2020

Of the format drop-down menu is not appearing you may have an application corruption.

Try resetting your InDesign preferences back to the factory defaults:

1) Close InDesign
2) Double click on Adobe InDesign's icon to launch it
3) QUICKLY hold down Ctrl+Alt+Shift. (for Windows) or CTL+OPT+CMD+Shift (for Mac OS X)
4) When a dialog appears, ask you “Delete InDesign Preference Files?” Click Yes.

(If you don't see the question do it again.)

Inspiring
October 1, 2020

nothing works,
the key combination does not open any windows

Derek Cross
Community Expert
Community Expert
October 1, 2020

Do you mean: File > Export and then you select the format you want from the Format drop-down menu?

(If so, which part of this process is missing?)

Inspiring
October 1, 2020

exactly