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beckyd94638317
Participant
April 20, 2017
Answered

Font issues in one document only

  • April 20, 2017
  • 1 reply
  • 7635 views

Hi,

Hope someone can help me!

I am having issues with my fonts in one document only. It says my Arial font is missing despite the fact that it is a system font and is not turned on or off etc.

I use the 'find font' window to replace the font but no matter what font it is replaced with it will not recognize it. It just adds the [square brackets] around any of my fonts (that I know are installed correctly on computer) and says they aren't found.

I checked to see if it was a font issue but it seems to be a document issue.

I can copy the text box with "missing font" in it and past it into a another document with the same font and there is no issue in that document at all, works fine!

I have attached some screenshots

Any help would be great

Thanks guys

    This topic has been closed for replies.
    Correct answer Steve Werner

    Could we see the Find Font panel in the document where it's working OK?

    Is 'ArialMT' available in your menu to replace the seemingly missing 'Arial'?


    Anytime there is an issue in one document open, you should consider it could be caused by corruption. To test, save the file as an IDML file (File > Save > InDesign CS4 or later [IDML]). Then reopen and test again.

    1 reply

    Willi Adelberger
    Community Expert
    Willi AdelbergerCommunity Expert
    Community Expert
    April 20, 2017

    It could be that you have used a font with the same name, but not the same font. Change to a font you have on your computer.

    Do you really want to work with Arial? … I don't let my commends disturb you.

    B
    beckyd94638317Author
    Participant
    April 20, 2017

    I only have the one Arial font and if I change the font to another font entirely it still does the same thing

    rob day
    Community Expert
    rob dayCommunity Expert
    Community Expert
    January 11, 2018

    Thank you - it actually leads to the folder in the font collection where the TT fonts are in - no trace of otc.

    I am afraid Bob is right ... incompatibility - but it is surprising that it had worked so long without any bugs on Sierra and suddenly, the minute I need to have a print version ready by today, this error occurs ...

    Anyway, what I learned - this forum is great - never expected people to be so helpful and so fast!


    It should do more than take you to the folder, the actual font file normally gets selected. Maybe the extension is hidden or the font file's been renamed?

    I'm running CS6 on High Sierra without any apparent font problems—using Font Agent 8 to manage fonts. My library is a mix of T1, TT and OTF fonts. Maybe the problem is with the High Sierra version of Font Book, which i gather you are using?

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