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ganeshj77741310
Known Participant
April 10, 2019
Question

Font Not Supporting: [Helvetica Bold]

  • April 10, 2019
  • 2 replies
  • 5143 views

Hi All,


I am using "Helvetica Bold.ttf" font in Adobe Indesign. Before it was installed in system and worked fine. I don't know suddenly font get crashed and it's not supporting to Indesign software. Please give suggestion how to resolve this issue? It'll be helpful to proceed further.

[Title edited for clarity by moderator to include “Helvetica Bold”]

    This topic has been closed for replies.

    2 replies

    Willi Adelberger
    Community Expert
    Willi AdelbergerCommunity Expert
    Community Expert
    April 10, 2019

    Maybe that the font does not support Arabic text and RTL?

    Dov Isaacs
    Dov Isaacs
    Legend
    April 10, 2019

    Exactly what do you mean by “suddenly font get crashed?”

    What your screen shot shows is that text formatted in the font is getting substituted. Apparently InDesign believes that the font isn't installed or has been corrupted in some manner.

    If you are running on MacOS, open FontBook and ascertain that the font is indeed still installed and not corrupted.

    If you are running on Windows, likewise check that the font is installed via the Fonts Control Panel.

              - Dov

    - Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
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      ganeshj77741310Author
      Known Participant
      April 11, 2019

      Hi Dov,

      Thanks for your reply. We have fixed the query. Actually in our server, we have installed same font for multiple time with ".OTF" and ".TTF". Due to that font get corrupted i mean to say "suddenly font get crashed". It's resolved now. Thanks for your help.

      JonathanArias
      JonathanArias
      Legend
      April 11, 2019

      you should stay away from using ".TTF". Rememeber that ".ttf" may come in MAC only or PC only.

      Using a professional font manager is the on way to help you in the future.

      the basic font manager macs come with is not smart enough to tell the different between Helveticas:  opentype, truetype and postscript. and if you are mixing them up its only a matter of time before you experience serious font issues.

      If you are doing professional graphic design work its a must have to use a professional font manager such as suitcase fusion. Last, a professional font manager will not let you put something bad in it. as in corrupted font.

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