html renderer timed out

[Laura1959]

When inserting the html code for a shared youtube video i get the following again and again: "HTML renderer timed out. Could not generate a poster image." I've tried with different videos but always get the same message. This started to happen suddenly. A few weeks ago it was all right, but now it stopped working. Any ideas? Thanks.

[manal shanableh]

is this proplem related to Adobe InDesign???

i see your question is under indesign section.

[Laura1959]

Yes. 

[Derek Cross]

It's not clear what format you’re outputting from InDesign - can you elucidate.

[Laura1959]

It's not when i output from inDesign but simply when i use the "insert html" feature. Nevertheless it has solved itself by its own. I believe it has to do whith very slow connections or different IP in the connection than the usual. I was not at home when this happened. Now its working fine again. Thanks.

[Laubender]

Hm, I think there was a similar issue posted with the same message.

Context:

Menu: Object > Insert HTML…

Output to Publish Online.

Laura,

perhaps YouTube changed something?

Is the publish online document from a few weeks ago still working?

Can you show the HTML code from that working document?
Is it from the same InDesign version that you are using today?

Regards,
Uwe Laubender

( ACP )

[Laura1959]

Thanks Laubender. It was not exactly the same issue posted. I read that post and it was not what was happening to me. Anyway it's been solved. 

[defaultel2bofkcfnot]

I am having the same problem, how did you solve it? Thanks!

[Laura1959]

I didn't. The problem persists whenever i'm at my mom's. I believe it has something to do with the IP or the low speed connection.