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robertoh83839194
robertoh83839194
Participant
February 25, 2021
Question

Indesign CC 2021 is consuming 100% CPU every few moments...

  • February 25, 2021
  • 1 reply
  • 886 views

It's impossible to work, any help?. The infamous Beach Ball is around anytime I do anything... 

This topic has been closed for replies.

1 reply

Derek Cross
Community Expert
Derek CrossCommunity Expert
Community Expert
February 25, 2021

Which OS version?

How much RAM and spare disk capacity do you have?

Try resetting the InDesign preferences to see if that helps:

1) Close InDesign
2) Double click on Adobe InDesign's icon to launch it
3) QUICKLY hold down Ctrl+Alt+Shift. (for Windows) or CTL+OPT+CMD+Shift (for Mac OS X)
4) When a dialog appears, ask you “Delete InDesign Preference Files?” Click Yes.

(If you don't see the question do it again.)

    robertoh83839194
    robertoh83839194Author
    Participant
    February 25, 2021

    Thanks for your answer 

    MacOs Catalina 10.15.3 - 16Gb - 322Gg free SSD

    Not working your solution.

    robertoh83839194
    robertoh83839194Author
    Participant
    February 25, 2021

    It might be worth uninstalling InDesign, using the drop-down menu in the Creative Cloud app and reinstalling. If that doesn't work try Adobe Cleaner Tool: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

     


    Thanks again,

     

    I've done all the process and it's still doing the beach ball every step I do.

     

     

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