InDesign 2020 (15.1.2) keeps crashing while not letting me save any files.

Forum|Forum|5 years ago
September 4, 2020
2 replies
834 views

I am a graphic designer trying to save InDesign files on my computer/company server. It worked fine yesterday but today it is not letting me save ANY file from the server or my hard drive. I keep getting these notifications if I try to export or Save/Save As.

I have restarted my comp, tried older versions of InDD, and gotten on another account in the computer and it still won't let me save anything. Can someone help???

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Correct answer Srishti Bali

Hi there,

Sorry to hear about this trouble. In addition to the suggestions shared above, please try exporting your work as IDML to Desktop. Once done, try resetting InDesign preferences and then saving the files first to the Desktop and then on the server.

You may also try the steps suggested on this page. Let us know if this helps, or the issue still persists.

Regards,

Srishti

Srishti Bali

Correct answer

Community Manager

Hi there,

Sorry to hear about this trouble. In addition to the suggestions shared above, please try exporting your work as IDML to Desktop. Once done, try resetting InDesign preferences and then saving the files first to the Desktop and then on the server.

You may also try the steps suggested on this page. Let us know if this helps, or the issue still persists.

Regards,

Srishti