InDesign CS4

Many thanks for your comprehensive reply. There are obviously many things
that I have not taken into account or been aware of. But there still
remains the question of the various suppliers and manufacturers of the
hardware and software not liaising with each other to provide a smoother
transition from one platform to another for the end user. I would have
thought that it was in the best interest of the supplier to make the life
of the user as easy as possible and thus encourage the user to stay with
that supplier. But perhaps I am being naive? Although the cost of this
situation for me has been an issue, the greater issue has been the
inconvenience and time wasted in trying to find out how best to deal with
the situation and then putting that knowledge into action. Although I am
now up and running, there are still issues, which luckily have little
effect on my actual usage of the hardware and software. One of these issues
is that every time I switch on I get a message telling me that " This disk
uses features that are not supported on this version of MacOS", but it
doesn't say what the features are or give any explanation. Also. ever since
I managed to load Mohave on to the Mac I get a message telling me that I
should upgrade to BigSur, and I can't get rid of the message, the message
is permanently on both my iPhone and the Mac. No doubt if I was to
upgrade to BigSur I would suffer further problems with compatibility and
not be able to run my pre-existing Apps. You are probably wondering why I
didn't upgrade my MacOS each time a new version came out; well I started to
do exactly that when High Sierra arrived on the scene, but I had so many
problems trying to get my printers working that waiting three months for
Epson to develop new drivers put me off updating my OS. However, now that I
can at least use my computer for what I need it for, I have a sort of
satisfaction, but the experience has left me with the feeling that as soon
as I can do without a computer, I will.
Many thanks for your patience and insight, it is much appreciated.
Regards – Dave Baxter

Dear Ashutosh,
Thanks for your concern.
I am not sure to which problem you are referring, as I have had many, but
I'm not sure that I reported them to you.
My main problem arose when my iMac suffered a malfunction which was going
to be too costly to repair and caused me to buy a new one.
Unfortunately, the new iMac came with Catalina OS and caused many problems
when trying to use my already created files, as my files were created using
Sierra OS. I tried to get the Sierra OS from the Apple app store without
success and finally had to accept that the earliest OS I could use was
Mohave.
Also, Apple, in their infinite wisdom, now create their iMacs with 64-bit
architecture, completely ignoring the fact that most users have created
their files over a long period of time, using 32-bit architecture, as I
have.
After many hours of trial and error, and help from Apple Support on the
phone, I managed to get all my apps working except InDesign. I was very
disappointed with this as I paid over £1000 for it and had been using it
without a problem for nearly ten years and therefore created hundreds of
files.
Eventually, I found out that I could buy the new version of InDesign on a
monthly basis, but that it would cost me £19.97 per month. I have had a
free 7-day trial and found that it would work for me, but I am still very
unhappy that I have had to do this to be able to access my files.
As I have already paid over £1000 for this app, I feel that I should be
able to continue to use the app without having to re-purchase it. If my
iMac had not expired I would have continued to use the original version of
InDesign without a problem, so I feel that I am being victimised because of
the failure of my iMac.
Is there anything you can do to make me feel happier about adobe products?
Before this problem, I had the greatest respect for Adobe products, but
this experience has not helped me to continue with this respect.
Yours, in hope!
Dave Baxter