I have an InDesign text document which now when I open it, it has turned into a picture document in the editor and doesn`t allow me to edit it. The indd file is filed normally, but when I open it in my InDesign it acts like a photo. What is going on? I can do anything with it. Not even print it. Have I got a configuration messed up? Any advice and help is greatly appriciated.
Apologies for the delayed response. Does it happen with a specific file or all? Which InDesign version has been used to create this file?
This information would help us assist you accordingly. Looking forward to your response.
There is absolutely nothing that Adobe can do to assist you here other than to diagnose the issue.
When you choose the Apple Macintosh computer platform (and that is your choice), you are implicitly agreeing to play along (and pay along) with a philosophy that their new computer models run operating system (i.e., MacOS) versions that do not maintain application compatibility going forward. And even with your new system, when Apple inevitably comes out with MacOS 11.1 or 11.2, they will break application compatibility yet again, forcing Adobe and other application vendors to reprogram their applications to continue to be able to run (and also noting that such updated applications cannot run on older MacOS versions!!!).
One of the benefits of the subscription model is that within a short time after Apple releases the next neat-and-cool, cool-and-neat incompatible MacOS release (along with patches to fix same), you automatically get an update to Adobe's applications that takes into account the MacOS incompatibilities as well as new application features and fixes.
Exactly what do you expect Adobe to do to make you “feel happier about Adobe products?” The CS4 products were released in 2008 and haven't been supported in many, many years. Yes, you may have paid “over £1000” for the full CS4 Master Collection sometime between 2008 and 2010 when CS5 was released, but over time that comes out to less than £0.23 per day for use of all the available Adobe graphic arts software from 2008. (I assume you didn't pay over £1000 for just InDesign CS5!)
I know that this isn't what you want to hear, but it is reality. If you want to gripe further, I would suggest aiming your ire at Apple. It was their choice to stop supporting 32-bit applications on MacOS, not anything to do with the underlying hardware. (By the way, your next Mac will be using incompatible hardware that also requires new application versions – that is the Mac Tax!)
Several points here.
First of all, although you claim
… When I bought my CS4 suite back in about 2010 I was not told that my purchase had a limited life and that the investment that I had made would not be perpetual.…
The fact is that you did not buy the software, but rather a license to use the software. With very few exceptions, primarily being those in which you pay a software developer to write software specifically for you and for which title for the software is provided to you, software is licensed for your use.
There is an End User License Agreement associated with every one of the Adobe products. I will grant that many if not most users simply “agree” to the license without reading even part of the text, but the “perpetual license agreement” is strictly for the computing hardware/environment and operating system that was current at the time the product was being marketed and supported. You cannot reasonably expect that any software company is going to provide what in many cases are major rewrites of their applications to deal with incompatible operating system updates and new hardware as a “freebie” into the indefinite future. If your iMac had not failed and you were still running the MacOS version that you had at the time when you licensed CS4, you still would be able to run those applications. But regrettably, that isn't the case. You obviously didn't expect Apple to give you a new computer gratis, so why would you expect Adobe to give you a new version gratis (actually about 10 versions newer)? And there are actually US tax regulations that get involved here also!
There are analogies with other products as well. Did you expect that your mobile phone carrier would give you a “free” new phone when analog cellphone technology was replaced by new digital-only technology? (They may have offered a reduced cost phone when the change was first made, but not 10 years later!) Similarly, if you bought a fancy aftermarket sound system for an automobile 20 years ago, would you expect that you could fit that into a new 2021 model vehicle?
One of the major reasons why Adobe has moved towards the subscription model is that you will always have access to the latest version of Adobe applications compatible with new OS versions and hardware as Apple and now increasingly Microsoft release newer and more incompatible versions of their operating systems and in the case of Apple, releasing a new incompatible hardware platform for the third time in Macintosh history.
I know this is not what you want to here, but this is the reality that software companies and their customers face as the underlying “platforms” change over time.
InDesign CS4 is a very old version and will not be compatible with modern operating systems.
It's a curious thing that people seem happy to pay a lot of money for a computer but are reluctant to pay a nominal monthly amount for professional software to run on it.