Skip to main content
J
jaseyhall
Participating Frequently
October 16, 2015
Answered

InDesign CS6 'Out of Memory' on OS X El Capitan

  • October 16, 2015
  • 5 replies
  • 35491 views

Dialogue box regularly popping up within InDesign CS6 saying 'Out of Memory'. Frequently occurs, ever since installing OS X El Capitan on iMac 2 weeks back. Prior to OS update message had never appeared. 16GB RAM installed, Activity Monitor all reading fine. Have unchecked 'Auto-Collapse' and 'Auto-Show Hidden Panels' in Preferences, as some have suggested. Still no joy. CS6 Illustrator, Photoshop and Bridge all seem fine. Any suggestions? Many thanks

This topic has been closed for replies.
Correct answer emilb

I have the very same problem. (ID CS6 on El capitan). Yesterday I trash Indesign preferences and then disable "Application Frame" under Indesign Window menu. So far so good, no more out of memory massages, missing undos and blank screens in Indesign all day. Todays workflow was pretty same as yesterday, so I hope this is solution.

5 replies

R
Robert1950
Known Participant
August 27, 2018

I found after a bit of effort that the Out of Memory message was right. Figured out which page the export hung on and found that a consultant had saved multiple TIFs at 600 ppi at over 200 MB per image. Changed the resolution to 300 ppi and problem solved. So . . .  be sure to check the resolution of your images as part of the problem solving. I am using CS6  with the MacOS High Sierra.

tanyai2000
tanyai2000
Participant
March 11, 2016

I looked at all of these forums to help, but despite trying all the preference resets, Java changes, and reloading the application, it wasn't working. So...

...I tried this yesterday, and for the first time I was able to go the entire day without InDesign CS6 crashing.

SHOCK!

This is what I did:

I moved the entire InDesign CS6 application folder from my Mac HD > Applications folder to my Username > Applications folder. I opened InDesign CS6 from that location and it asked if I wanted to update, so I did.

For the past few months since I upgraded to El Capitan, my InDesign CS6 crashed at least every hour to hour and a half. Yesterday was awesome, no crashes! Hope this helps someone out there, I'll update if I have any other issues since doing this.

    rfoster_aus
    rfoster_aus
    Participant
    February 1, 2016

    I have been struggling with this issue for months now and just by simply ticking Application Frame and unticking Application Bar has solved my problems and there was no need to delete preferences

    Thank you for helping me out. Richard from Australia

      U
      Utopia_Design_Inc
      Participant
      May 3, 2016

      So disappointed, throwing out of the prefs didn't help for long and that usually cures all ills (thanks Bob for letting us know which ones), and turning the application frame on and off worked for a while, but now is a no go. Switched back to 10.10.

      Thanks everyone for sharing though.!

      E
      emilbCorrect answer
      Participant
      November 13, 2015

      I have the very same problem. (ID CS6 on El capitan). Yesterday I trash Indesign preferences and then disable "Application Frame" under Indesign Window menu. So far so good, no more out of memory massages, missing undos and blank screens in Indesign all day. Todays workflow was pretty same as yesterday, so I hope this is solution.

        J
        jaseyhallAuthor
        Participating Frequently
        November 13, 2015

        Hi Emilb.

        Thanks for your post. I've seen others recommend the same, hence me marking as 'correct'.

        How do you trash your preferences, for any others reading this post's benefit, as since I ran Disk Utility's 'First Aid’ several weeks back I haven’t had any real issues with CS6 and El Capitan.

        BobLevine
        Community Expert
        BobLevineCommunity Expert
        Community Expert
        November 13, 2015

        https://forums.adobe.com/thread/526990?start=0&tstart=0

        BobLevine
        Community Expert
        BobLevineCommunity Expert
        Community Expert
        October 16, 2015

        CS6 is not supported under El Capitan and Adobe has made it clear they have no intention of ever updating it. Adobe quietly drives a nail into the coffin of CS6 - BobLevine.us

        The only fix I've seen for anything is disable auto hide for menubars in the O/S.

        J
        jaseyhallAuthor
        Participating Frequently
        October 16, 2015

        Thank you for your reply.

        "The only fix I've seen for anything is disable auto hide for menubars in the O/S."  You mean disable those prefs within InDesign Preferences, presumably? Tried that already I'm afraid. Or are there some other Mac O/S Prefs I've overlooked?


        I don't necessarily expect Adobe to update CS6. I'd happily purchase a perpetual licence CS7, if they were to release one. Subscribing to a continual £46 / month CC subscription, with no buy out option ever, is only for those with more money than sense I'm afraid. Purchasing a £400 CS Design Standard upgrade every 3 years or so is surely enough for the Adobe coffers? At present ... obviously not.

          BobLevine
          Community Expert
          BobLevineCommunity Expert
          Community Expert
          October 16, 2015

          That setting is in the general area of the system prefs for 10.11.

          And you can forget about a CS7 or any other perpetual license. That ship sailed a long time ago.

          Terms & ConditionsAccessibility statement
          Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices