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cornevdwcial
Participating Frequently
May 24, 2018
Question

InDesign PDF Yammer

  • May 24, 2018
  • 3 replies
  • 1347 views

Hi

We have a problem that all content we create in InDesign and saving it as a PDF does not display the images when we upload the PDF to Yammer. When we create any other PDF, from Word or other software, the images will display when we upload that PDF to Yammer. The problem is only when a PDF document get created with InDesign. Anyone else ever experience issues like this?

This topic has been closed for replies.

3 replies

Dov Isaacs
Dov Isaacs
Legend
May 24, 2018

Maybe you ought to contact and ask Yammer (part of Microsoft) what subset of PDF they actually support, what PDF features they don't support, and perhaps pass a sample file along to them to analyze. FWIW, Yammer seems to be issuing “bug fix releases” of their iOS application almost weekly. Wouldn't surprise me if they are using a wonky PDF viewer (maybe like the one in Microsoft Edge?).

          - Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
C
cornevdwcialAuthor
Participating Frequently
May 24, 2018

The issue only occurs when we make use of an InDesign created PDF document. Any other PDF document displays correctly in Yammer. So either the department using InDesign is doing something wrong when they create the PDF or something in InDesign is causing the issue.

Dov Isaacs
Dov Isaacs
Legend
May 24, 2018

… or as I said, Yammer's PDF viewer is buggy. Why do you assume there is a problem with InDesign's PDF output?

InDesign documents are typically much more graphically-complex than output from Word or similar word processing and text editing programs. Thus, you would expect more complex PDF. That doesn't mean there is anything wrong with it.

Ask Yammer what their restrictions are. Apparently there are some PDF constructs they either ignore or botch!

          - Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
Mike Witherell
Community Expert
Mike WitherellCommunity Expert
Community Expert
May 24, 2018

What happens when you export a PDF using the same joboption settings as Word/PPT "Standard" settings? These include setting to Acrobat v6, at 150ppi, and all RGB, I think.

Mike Witherell
C
cornevdwcialAuthor
Participating Frequently
May 24, 2018

When we export the same document as Word and then save it as a PDF, it displays correctly. The issue is only when we upload the document when saved as a PDF with InDesign.

BobLevine
Community Expert
BobLevineCommunity Expert
Community Expert
May 24, 2018

How are you exporting from InDesign?

Steve Werner
Community Expert
Steve WernerCommunity Expert
Community Expert
May 24, 2018

What does the PDF look like when viewed in Adobe Reader or Adobe Acrobat?

Many, many times web browsers or third party applications incorrectly render PDF files, and they can't be relied on. Many third party PDF renderers are poorly written and don't follow industry standards.

C
cornevdwcialAuthor
Participating Frequently
May 24, 2018

When we view the document in Adobe Reader it displays correctly. It is just when we view it in the Yammer Viewer that is does not display all the pictures. This only happens when we create a PDF document with InDesign. When we create a PDF document with any other software it displays correctly.

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