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maddieb69531897
maddieb69531897
Participant
March 31, 2020
Question

Indesign "Either the file does not exist you do not have permission, or the file may be in use

  • March 31, 2020
  • 2 replies
  • 651 views

Hi everyone, I've just gone to open my Indesign file and it's come up with the message "Indesign "Either the file does not exist you do not have permission, or the file may be in use by another application". When I hover over the document icon in Indesign it says the link 

Macintosh HD:Users:(myname):Library:MobileDocuments:com~apple~CloudDocs:Trash:Stage2.indd

 

I cannot locate this folder anywhere, it also doesn't let me open it on "open recent". 

 

Can anyone help? Thanks

 

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    2 replies

    ElizabethG
    ElizabethG
    Participant
    June 22, 2020

    I've had the same annoying problem since Obama was elected for his first term (seems eons, put like that, doesnt' it?) and would love a proper fix if anyone has any ideas. Me? I've been designing since the days of my beloved Aldus Freehand (RIP)—murdered in cold blood by Adobe, it must be said—& QuarkXPress,  so haven't just fallen off the back of a laptop truck.  I've tried: quitting/relaunching InDesign, restarting iMac, updating Adobe CC apps, copying file to desk top, muttering Buddhist incantations while keeping my left hand in prana mudra — nothing works. I'm on a 2013 iMac running HighSierra 10.13.6. Plenty of ram/mem. I just updated to CC 15, thinking, "I bet they've finally fixed the 'file does not exist' problem!" but was disappointed to receive the same old message, attached below. Happens with literally every document ever created. Locally stored. Using Backblaze. Hope springs infernal. 

     

    In other news, ID15's ability to search for fonts and turn them on? A Christmas miracle in June. Thanks, Adobe.

      Ashutosh_Mishra
      Ashutosh_Mishra
      Inspiring
      April 1, 2020

      Hi there,

       

      Thanks for reaching out. Would you mind sharing some more details like:

      1. Version of OS and InDesign.

      2. Is it happening with a specific document or all?

      3. Is this file saved on a network drive or local drive?

      All this information will help us understand the issue and work accordingly

      Also, try copying this file to a different location on computer(desktop or any local folder) and let us know if it helps. Looking forward to your response.

       

      Regards,

      Ashutosh

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