InDesign Share for review - Images are blurry

Community Beginner ,
Jul 02, 2020 Jul 02, 2020

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Hi, when I prepare an InDesign file using "Share for Review" feature, the images are exported out rather low resolution / blurry as seen here:https://assets.adobe.com/id/urn:aaid:sc:US:913908ef-996f-4b5f-b99d-f730a011bda9?view=published

These images are quite hi-res in the original document and look fine in InDesign, but they are overly compressed when viewed in the review pane. The original source images are in PNG format.

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Adobe Community Professional , Jul 08, 2020 Jul 08, 2020
Hi careapp, best do a bug report at: https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs Also come back when done and post the link to the report so that we can vote for fixing this. My assumption is that InDesign has a problem with the high value for effictive ppi in your case. That's not normal! FWIW: Are you able to export to PDF with option [Smallest File Size] and not see this issue? Regards, Uwe Laubender ( ACP )

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Adobe Community Professional ,
Jul 03, 2020 Jul 03, 2020

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And links were not broken at the time, ... right?

Mike Witherell

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Community Beginner ,
Jul 06, 2020 Jul 06, 2020

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Thanks for replying Mike - to confirm, the image links were not broken:

links-palette.png

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Adobe Community Professional ,
Jul 07, 2020 Jul 07, 2020

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I assumed that was normal, a rough draft to review content that dowloads really quickly.

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Community Beginner ,
Jul 07, 2020 Jul 07, 2020

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Hi Eric,

 

I would expect some compression to occur in order to make it download quickly (say 80% or 85% quality). But in my example it looks too compressed (more like 10% or 20% quality) and it's difficult to get any proofing or review done with it. image-compression.png

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Adobe Community Professional ,
Jul 08, 2020 Jul 08, 2020

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Hi careapp,

best do a bug report at:

https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs

 

Also come back when done and post the link to the report so that we can vote for fixing this.

My assumption is that InDesign has a problem with the high value for effictive ppi in your case.

That's not normal!

 

FWIW: Are you able to export to PDF with option [Smallest File Size] and not see this issue?

 

Regards,
Uwe Laubender

( ACP )

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New Here ,
Jul 13, 2020 Jul 13, 2020

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Having the same issues, all links current. Even played with my view settings, etc. with no luck. Any updates here? 

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Adobe Community Professional ,
Jul 13, 2020 Jul 13, 2020

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Hi nicoleaskari,

can you show a screenshot of the result in the review of your browser and another one when the image is selected in the InDesign document with the Links panel open so that we can see the value of Effective Ppi?

 

Oh, and could you do an export to PDF with [Smallest File Size], open the PDF in Acrobat Pro and check if the image shows the same blurryness?

 

Thanks,
Uwe Laubender

( ACP )

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New Here ,
Jul 31, 2020 Jul 31, 2020

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First one is the share view in browser and the second is a screenshot from Indesign.

share-view.pngindesign.png

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New Here ,
Jul 27, 2020 Jul 27, 2020

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I can confirm this is my experience as well. Image with effective PPI = 287, embedded in the document, looks terribly compressed in the web-based review tool. 

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Adobe Community Professional ,
Aug 06, 2020 Aug 06, 2020

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Hi Andy,

could you compare the result in the browser with the result when you do export to PDF with option [Smallest File Size] ? Is there a difference?

 

Thanks,
Uwe Laubender

( ACP )

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Adobe Employee ,
Aug 17, 2020 Aug 17, 2020

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Hi there, 

 

Sorry about the inconvience caused. This is an expected behavior, however, I will pass on your feedback to your Product team. Share for Review is to quickly share a design that is still a work-in-progress with the Reviewer(s) for quick feedback. Since the review opens in a browser for the reviewer, it has to load quickly even on slow networks, that’s why the image quality has been kept low deliberately so that the page loads quickly without long wait times. Using high-res views will slow down the loading of pages in the browser considerably, marring the experience.

 

Let us know if you have any further questions. We'd be happy to help.

 

Regards,

Srishti

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New Here ,
Sep 09, 2020 Sep 09, 2020

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Hi. I think the share for review functionality is great, but in many cases the image quality is poor enough that it's not sufficient for review. Why is this not in the user's hands to decide what quality to export the review document at?

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Community Beginner ,
Oct 26, 2020 Oct 26, 2020

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Thanks for the explaination Srishti. My manager and I have also encountered "blurry" images in the share for review environment. While the concept of Share for Review is fantastic, in practice it has some shortcomings, this included. Ideas to improve the experience:

  1. Add resolution/compression controls so users can better tailor the experience. Perhaps less compression for shorter documents and more compression for longer documents.
  2. Add a banner to let reviewers know that images may appear blurry due to compression to keep things speedy and more real time. If Reviewers know this going in, they will take that into account when reviewing. This would be especially helpful until the actual appearence of the images can be improved in the process, but should always be included if the "review" image is not the same quality as the actual file.
  3. Instead of making the entire image high quality, can a small portion of the image be shown in high quality, and the rest in low resolution so the Reviewer will have a taste of the quality of the image compared to the low resolution state of the review version? This could result in a decent balance between file size/speed for the Reviewer and Designer, and still give the Reviewer confidence that the image will look good in the end product.

 

Thanks,

Shirley

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Adobe Employee ,
Oct 28, 2020 Oct 28, 2020

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Share for Review, as you would have most probably guessed by now, is meant to gather quick feedback with comments from the Reviewers. It is not meant as the final output. An InDesign document may contain very high-resolution images, running into huge MB sizes. To quickly create a Share for Review link and for quickly loading it in a browser on all types of networks, it is essential to reduce the size of the Images. Uploading a hi-res image via Share for Review will take a long time in InDesign. Similarly, when viewed in the browser, a hi-res image will take a long time to get rendered, that's why Images are downsampled to a reasonable resolution of 100ppi so that they load quickly in the browser and at the same time, give a sufficient quality for reviewers to take a look and comment.

  1. Adding resolution/compression controls in the Share for Review workflow will add extra steps for the user. The purpose, as I said above, is to quickly gather feedback on the mockups/rough designs from the various stakeholders and then incorporate that feedback into the design for final output.
  2. The other suggestions mentioned by you will also add unnecessary steps, we think, thereby complicating the Sharing process.

 

The Designer will need to communicate with their Reviewers & set the right expectations with them as far as Image quality is concerned in the Share for Review workflow. They will have to let them know that the images they see in the browser is not how they will appear in the final output and then use images with sufficient resolution in their InDesign files to ensure this.

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New Here ,
Jan 19, 2021 Jan 19, 2021

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The quality is set far too low. Many designers I've spoken to experience the same issue.

We are not able to pass reviews due to the poor quality of imagery.

What's strange is Adobe XD has this feature yet the image is incredibly high. Why should this be any different?

 

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Participant ,
Jan 19, 2021 Jan 19, 2021

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Exactly. We are using 150 DPI images for WEB PDFs and the image quality is so poor on design review, I cannot get sign off. The PDF's I create for final output are like 250kb and look great. We resorted back to Acrobat Review until it's addressed.

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Adobe Community Professional ,
Aug 17, 2020 Aug 17, 2020

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Hi Srishti,

that Share For Review is doing low-res images only is one thing, but it seems that in one or more cases the result cannot be explained by that feature. A "totally blurry" image from a placed highres one ( 287 ppi effective ) should be not possible with downsampling to, I assume to 100ppi, JPEG, low quality. The numbers are just an assumption and taken from the pdf export preset named "[Smallest File Size]".

 

I think, there is yet another bug in the workflow.

 

Regards,
Uwe Laubender

( ACP )

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Adobe Community Professional ,
Aug 17, 2020 Aug 17, 2020

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But to analyze the issue we need sample documents with the placed images.

Hm. Looked again into the details of the PDF export preset [Smallest File Size].

Transparency reduction is set to "Medium Resolution".

Perhaps this is also a factor if transparency is used on the page?

 

Regards,
Uwe Laubender

( ACP )

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Participant ,
Dec 16, 2020 Dec 16, 2020

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We have the same issue. Unusable feature until the auto image compression is tamed to reasonable levels. Embarrassing to review with this image quality. Had to go back to Acrobat Document Cloud Share where the image looks fine.

Just check what the Auto PDF generation is setting image compression at. It's probably set to LOW to save bandwidth on cloud servers. 

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Participant ,
Dec 16, 2020 Dec 16, 2020

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Share for Review is automated so we can't control the PDF output. Adobe has the image compression set way too low for usable reviews.

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New Here ,
Mar 01, 2021 Mar 01, 2021

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Same issue. I am a designer and this is a useless function with the sad blurry resolution settings. Ridiculous!

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Adobe Community Professional ,
Mar 09, 2021 Mar 09, 2021

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Just adding my 2 cents worth: By now in our journey through all this amazing computer software and the desktop/web publishing revolution, we have long since gotten used to clear images. To serve up otherwise to a reviewer is counter-intuitive and would have been unacceptable in the mid 1990s. Share for review should send out clearer, less-compressed, at-least-screen-rez images in the collaborative workflow.

Mike Witherell

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Contributor ,
Mar 13, 2021 Mar 13, 2021

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The compression in Share for Review is excessive, and enough to raise concerns from proofers who don't understand it's a low-res proof. Provide quality options, Adobe. 

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Community Beginner ,
Apr 22, 2021 Apr 22, 2021

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Haha, I just discovered this function, then immediately abandoned it after seeing how the compression totally botched up my document. Great idea, awful execution. 

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