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danac69149901
Participant
April 2, 2019
Answered

Interactive PDF buttons - Retaining rollover state after roll-off

  • April 2, 2019
  • 8 replies
  • 5810 views

Has anyone had any problems with their interactive buttons retaining the rollover state even after rolling off the button? We thought it was a problem with the buttons being too close together/overlapping but the problem still happens after adding more space between. Sometimes the buttons are "sticking" in the rollover state, while other times it works as expected. Anyone have a fix for us?

    Correct answer jakubk49054561

    I think I found a better solution (less complicated).

     

    I simply added an action "Show/Hide..." to an event "On Roll Off" and activated the visibility of the button itself. It kind of refreshes itself each time I roll off and so it goes back to the first state. 

     

    In my example I just wanted to make text bold when rollover and then regular when rolloff. It works fine with this trick and doesn't retain "bold state" after rolling off.

     

    Ufff... 😉

    8 replies

    L
    LucasFGodoy
    Participating Frequently
    April 9, 2021

    I have tried all of this tips here but the only "solution" I have found is

     

    Instead of using the button "Apearence": "Roll Over", I kept the buttom split into 2 (2 different buttons), for each appearence (example: 1st blue, 2nd red).

     

    The first (blue button) will have an ACTION "On Roll Over": hide himself and show the 2nd red button.

     

    The second (red button) will have an option set as hidden until trigged, any desired ON CLICK/TAP action and the option "Roll Off": hiding himself and showing the blue button back.

     

    Such a headache to do but at least worked...

      G
      gschutes
      Participant
      April 29, 2021

      Thanks so much for this work around. It's super painful in a long document, but it did work for me. 

      I had to add an extra step to my second button (red button) of "On release or tap" so the original state (blue button) would show when returning to the page after the "Go to destination" action.

      N
      nadirm69927734
      Participant
      October 19, 2020

      Hey, slightly late, but hope this helps someone. I had the same problem, it worked fine on the indesign preview, but when converted to Interactive PDF, it was really jittery and kept flickering on and off. The problem was that the 'Button' was not a 'full shape' so it was an odd vector (Backgorundless curser) shape, as soon as I combined/added a circular background to it, it worked fine. it just needs to be a whole, substantial shape. Hope this helps anyone who has the problem.

      Derek Cross
      Community Expert
      Derek CrossCommunity Expert
      Community Expert
      October 19, 2020

      Won't work on many devices. For hyperlinks use words or a word or a shape such as a button shape, but not multi-state.

        E
        eliv50930950
        Participant
        September 17, 2019

        I'm having the same exact issue and I tried the same solutions without success. An alternative I'll explore is the multi-state object functionality but I'm afraid that won't work for PDF's.

        BobLevine
        Community Expert
        BobLevineCommunity Expert
        Community Expert
        September 17, 2019
        It most certainly will not!
          Justintimeforlunch
          Justintimeforlunch
          Participating Frequently
          April 18, 2019

          There are a couple threads regarding this issue now. 18 MONTHS after the original post, still no solution to be found.

          I've been having this same issue, and it doesn't seem to be on Adobe's radar despite the bug reports. I opened my doc in a web browser and the issue did not occur, so it is confirmed the issue is with Adobe Acrobat. Unfortunately using a web browser is a very poor workaround for me since my "Toggle Full Screen" button won't work and my users would need internet to interact with the document.

          I've put a lot of time and effort into planning and creating this piece, so it would be great if the rollovers actually worked properly. This is creating obstacles for me and disrupting my users' interactive experience.

          Srishti Bali
          Community Manager
          Srishti BaliCommunity Manager
          Community Manager
          April 5, 2019

          Hi All,

          We’re so sorry to hear about this. I have passed this to the concerned team. I also would request if you can upvote this issue here: Rollover images "stick" in Interactive PDF – Adobe InDesign Feedback. This is the best way of communicating with the Engineering and Product Management teams regarding issues and suggestions so they can be implemented in future releases.

          Regards,

          Srishti

            R
            ryanh36503705
            Participant
            April 9, 2020

            Hi Srishti,

             

            Just so you are aware this is still an issue and the comments in your link are closed - presumably you are still working on it but an update would be helpful.

             

            Just to reconfirm, my buttons operate but the rollover function lags from time to time ie the rollover state sticks - I seem to have to rollover the button again for it to return to its normal state but obviously this is not the desired outcome.

             

            Thanks!

             

            Ryan.

              Michael Bullo
              Community Expert
              Michael BulloCommunity Expert
              Community Expert
              April 3, 2019

              This isn't a fix but a possible clunky workaround based on the fact that your rollovers seem to always be working. What if you created a button with a rollover state that occupies the currently "buttonless" areas of your document. This new button could contain rollovers that return the look of your document to its neutral state.

                JonathanArias
                JonathanArias
                Legend
                April 3, 2019

                I have had this happen. Rollovers are Not 100% functional all the time. It is what is

                Justintimeforlunch
                Justintimeforlunch
                Participating Frequently
                April 18, 2019

                I'm not willing to settle for that, and you shouldn't either. Ultimately, it isn't what it is. Since so much money is spent on these subscriptions, shouldn't time be spent accordingly to make sure things work properly and as promised?

                  JonathanArias
                  JonathanArias
                  Legend
                  April 19, 2019

                  it is what it is because that is how the software works. there is nothing you and i can do about it because we don't make the software. We can however communicate to the engineering team as you were told earlier so hopefully they can fix it at some point.

                  https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/33967942-rollover-images-stick-in-interactive-pdf

                  i know this is not the answer you want to hear. But planning your interactive layouts for clients should also included the limitations. Testing and learning is the only way to plan and design to what works best across the most devices.

                  BobLevine
                  Community Expert
                  BobLevineCommunity Expert
                  Community Expert
                  April 2, 2019

                  I've seen it reported, but it's a hit or miss thing and the same file, closed and then reopened in Acrobat will work again. Wish I had better news for you.

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