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Participant
July 29, 2021
Question

Linked Tiff Files are not showing up on Exported PDF

  • July 29, 2021
  • 5 replies
  • 2362 views

Hello, I have several TIFF File images that are linked into my Indesign File. After I export the PDF, the TIFF files are showing as grey boxes with a big X. During my export settings, I am checking the "include hyperlink" box on the General Tab. Indesign CC 2021. See attachments for export settings and pdf result. 

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5 replies

Community Expert
July 30, 2021

Hi Rob,

well, yes, but the information if the TIFFs were placed from a CC Library could be an important piece of the puzzle.

Some years ago I've seen a similar issue. The cause: An image was added to a CC library when the view was set to "Normal" and the quality of the display performance was set to "Fast Display".

 

Regards,
Uwe Laubender

( ACP )

Community Expert
July 30, 2021

roaringmousegraphics said:

"I was basing my answer on your screenshot, which appears like a live page layout in InDesign, with the guidelines, etc."

 

Thought so as well, but after inspecting this screenshot below I see that:

Include > Visible Guides and Baseline Grids

was enabled.

 

What I wonder:

Were the TIFF images placed from CC Libraries?

Do we perhaps see a bug with TIFF images ( 1-Bit bitmaps? ) and CC Libraries?

 

Whitney5DD1,

I think we need a sample document with one graphic placed and embedded; embedded for testing only, not that I would suggest this a regular workflow. You can embed a placed and linked image in the Links panel. One page in the document should be enough. Put the InDesign document on Dropbox or a similar service and share the download link.

 

Thanks,
Uwe Laubender

( ACP )

rob day
Community Expert
Community Expert
July 30, 2021

Do we perhaps see a bug with TIFF images ( 1-Bit bitmaps? ) and CC Libraries?

 

Hi Uwe, I can see that the Link icon in the layout capture is the regular link and not the cloud icon. Seems like resaving the TIFFs as PSDs might be worth trying.

Willi Adelberger
Community Expert
Community Expert
July 30, 2021

If nothing helps, open that image in Photoshop and resave it as PSD file (or if no transparency is involoved JPG with high quality is also good) and replace it with the original image.

Brad @ Roaring Mouse
Community Expert
Community Expert
July 29, 2021

The display quality in your InDesign file is not connected to the export proicess.

If it was fine before now, perhaps you accidentally hit the key command to take ID to "Fast Display" which greeks the photo boxes.

Check your view settings under View > Display Performance.

 

I have seen this occur when one is running out of memory. If the settings above are correct, try just quit/reboot and see if it sorts itself out.

Participant
July 29, 2021

RoaringMouseGraphics, thanks for you reply however I have no issues with displaying the TIFF file in indesign. It is after exporting it as pdf. The pdf is showing the images that were linked TIFF's as grey boxes with X. 

BobLevine
Community Expert
Community Expert
July 29, 2021
Try exporting with PDF/X-4 standard and don't change anything else.

But before that make sure those images aren't on a non-printing layer.
Eric Dumas
Community Expert
Community Expert
July 29, 2021

Hi,

From the window menu, can you check that the Display Performance is set to Typical or High Quality Display.

 

Participant
July 29, 2021

Eric, I have no issues with displaying the TIFF file in indesign. It is after exporting it as pdf. The pdf is showing the images that were linked TIFF's as grey boxes with X. 

 

BobLevine
Community Expert
Community Expert
July 29, 2021

Is this happening in all PDF viewers? Acrobat? Reader? Browsers? Preview?