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location of custom PDF job options file

Adobe Community Professional ,
Apr 09, 2018

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Apparently Adobe changed the location where custom PDF job options files are stored. Some years ago, under Mac OS, the files used to be in /Library/Application Support/Adobe/Adobe PDF/Settings, the issue is when we drop a custom job options file in this folder, InDesign and Illustrator will not read the file. Instead we we need to store the custom job options file to the new location /Users/zaidalhilali/Library/Application Support/Adobe/Adobe PDF.

I understood from a client that same changes were made to the location of custom PDF options files under Windows platform too.

Did Adobe announce these changes? Or, are the paths to the new storing location mentioned anywhere on Adobe site or perhaps on the "Adobe PDF Creation Settings"? I'm sure Offset printers, pre-press guys and designers do look for this information.

Adobe Community Professional
Correct answer by Steve Werner | Adobe Community Professional

Zaid,

The location of the custom PDF job options changed quite a long time ago.

In fact I wrote about it in an InDesignSecrets.com blog post in 2007!

https://indesignsecrets.com/customizing-pdf-presets.php

Look down at the very end of the article:

"One other technical note is that this location has changed for Acrobat 8 Professional (and presumably Adobe Creative Suite 3). The file format for the “.joboptions” file hasn’t changed, however. The default settings are stored in these locations:

Macintosh: Library > Application Support > Adobe > Adobe PDF > Settings

Windows: Documents and Settings > All Users > Application Data > Adobe > Adobe PDF > Settings

But, when you save your own customized PDF presets, they are stored in your local user location:

Macintosh: Users > [yourname] > Library > Application Support > Adobe > Adobe PDF > Settings

Window: Documents and Settings > [yourname] > Application Data > Adobe > Adobe PDF > Settings"

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location of custom PDF job options file

Adobe Community Professional ,
Apr 09, 2018

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Apparently Adobe changed the location where custom PDF job options files are stored. Some years ago, under Mac OS, the files used to be in /Library/Application Support/Adobe/Adobe PDF/Settings, the issue is when we drop a custom job options file in this folder, InDesign and Illustrator will not read the file. Instead we we need to store the custom job options file to the new location /Users/zaidalhilali/Library/Application Support/Adobe/Adobe PDF.

I understood from a client that same changes were made to the location of custom PDF options files under Windows platform too.

Did Adobe announce these changes? Or, are the paths to the new storing location mentioned anywhere on Adobe site or perhaps on the "Adobe PDF Creation Settings"? I'm sure Offset printers, pre-press guys and designers do look for this information.

Adobe Community Professional
Correct answer by Steve Werner | Adobe Community Professional

Zaid,

The location of the custom PDF job options changed quite a long time ago.

In fact I wrote about it in an InDesignSecrets.com blog post in 2007!

https://indesignsecrets.com/customizing-pdf-presets.php

Look down at the very end of the article:

"One other technical note is that this location has changed for Acrobat 8 Professional (and presumably Adobe Creative Suite 3). The file format for the “.joboptions” file hasn’t changed, however. The default settings are stored in these locations:

Macintosh: Library > Application Support > Adobe > Adobe PDF > Settings

Windows: Documents and Settings > All Users > Application Data > Adobe > Adobe PDF > Settings

But, when you save your own customized PDF presets, they are stored in your local user location:

Macintosh: Users > [yourname] > Library > Application Support > Adobe > Adobe PDF > Settings

Window: Documents and Settings > [yourname] > Application Data > Adobe > Adobe PDF > Settings"

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Adobe Community Professional ,
Apr 09, 2018

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Zaid,

The location of the custom PDF job options changed quite a long time ago.

In fact I wrote about it in an InDesignSecrets.com blog post in 2007!

https://indesignsecrets.com/customizing-pdf-presets.php

Look down at the very end of the article:

"One other technical note is that this location has changed for Acrobat 8 Professional (and presumably Adobe Creative Suite 3). The file format for the “.joboptions” file hasn’t changed, however. The default settings are stored in these locations:

Macintosh: Library > Application Support > Adobe > Adobe PDF > Settings

Windows: Documents and Settings > All Users > Application Data > Adobe > Adobe PDF > Settings

But, when you save your own customized PDF presets, they are stored in your local user location:

Macintosh: Users > [yourname] > Library > Application Support > Adobe > Adobe PDF > Settings

Window: Documents and Settings > [yourname] > Application Data > Adobe > Adobe PDF > Settings"

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Adobe Community Professional ,
Apr 09, 2018

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Wow, so long time 2007! I need to sit with Pre-press people more often not just lecture others on what I knew.

Steve, apparently Adobe did change quite few things since launching CC, I hear designers or pre-press people says Adobe changed the location were we used to keep icc color profiles, and changing color settings isn't in a single location for all Adobe products as it used to, although I do know it is still available in Adobe Bridge.

Why do Adobe keep changing locations like that? Is it related to Operating Systems changing all the time?

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Adobe Community Professional ,
Apr 09, 2018

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Great questions. I wish I knew!

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Community Beginner ,
Jul 05, 2018

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Actually customized pdf presets are stored in the folder below:

Go –> Go to Folder –> ~/Library/Application Support  –> Adobe –> Adobe PDF –> Settings

Macintosh: Users > [yourname] > Library > Application Support > Adobe > Adobe PDF > Settings only gives you the standard presets.

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Adobe Community Professional ,
Jul 05, 2018

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Actually customized pdf presets are stored in the folder below:

Go –> Go to Folder –> ~/Library/Application Support  –> Adobe –> Adobe PDF –> Settings

Hmm, I'm not seeing that. The Adobe application default presets are in my OS startup drive library not my user library. As Steve suggests, my user library has my saved presets.

My startup drive Library ~/Library/Application Support/Adobe/Adobe PDF/Settings:

Screen Shot 6.png

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Community Beginner ,
Jul 05, 2018

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What you posted are standard pdf presets that come with Indesign.

Customized pdf presets are in the folder that I mentioned:

Go –> Go to Folder –> ~/Library/Application Support  –> Adobe –> Adobe PDF –> Settings

The picture below shows my customized pdf presets.

Screen Shot 2018-07-05 at 5.51.36 PM.png

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Adobe Community Professional ,
Jul 05, 2018

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Go –> Go to Folder –> ~/Library/Application Support  –> Adobe –> Adobe PDF –> Settings

Right but Go to Folder > ~/Library takes you to your user folder, which is the same as what Steve posted for the custom directory in #1:

Users > [yourname] > Library > Application Support > Adobe > Adobe PDF > Settings

If you drop the ~ you end up in the startup drive Library with the default presets—Steve's Macintosh: Library > Application Support > Adobe > Adobe PDF > Settings

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Community Beginner ,
Jul 05, 2018

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I am not sure if I understand what you wrote.

If I follow Users > [yourname] > Library > Application Support > Adobe > Adobe PDF > Settings, I don't see Library under <yourname>. See below screenshots.

Are we even talking about the same system here? I am on MacOS High Sierra and Indesign 2018.

Screen Shot 2018-07-05 at 7.40.08 PM.pngScreen Shot 2018-07-05 at 7.40.21 PM.png

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Community Beginner ,
Jul 05, 2018

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And... does the image you uploaded show the list of your customized presets?

I don't understand why they are exactly same as standard presets that came with Indesign...

This is what you uploaded:

Screen Shot 2018-07-05 at 7.53.35 PM.png

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Adobe Community Professional ,
Jul 05, 2018

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I'm currently using InDesign CC 2018.1 running on macOS 10.13.5.

Here are my custom PDF presets at the moment (at the bottom of the list):

InDesign CC033.png

Here's where they live on my Mac:

Finder008.png

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Adobe Community Professional ,
Jul 05, 2018

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Are we even talking about the same system here? I am on MacOS High Sierra and Indesign 2018.

Yes.

The tilde (~/) character you are using with Go To Folder is shorthand for skipping to the user folder's Library.

So Go To Folder /Library takes me to my startup drive Library, which contains the default presets:

Screen Shot 11.png

Adding the tilde character ~/Library skips to the Users folder, which contains the custom presets

Startup/Users/fishercat/Library/Application Support/Adobe/Adobe PDF/Settings on my system:

Screen Shot 12.png

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Community Beginner ,
Jul 05, 2018

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Thank you to both Rob and Steve.

Can you kindly tell me (and others) how to get to that invisible library folder under user's name without using the path with the tilde like this?  Go –> Go to Folder –> ~/Library/Application Support  –> Adobe –> Adobe PDF –> Settings

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Adobe Community Professional ,
Jul 05, 2018

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To make it always visible:

Click on your User folder in the sidebar in a Finder window. Then choose View > Show View Options > Show Library Folder

Finder010.png

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Community Beginner ,
Jul 05, 2018

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Thanks.

But when I tried this is what I got:

I must be an idiot so be patient with me 🙂

Screen Shot 2018-07-05 at 9.54.41 PM.png

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Adobe Community Professional ,
Jul 05, 2018

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You user name is "sukchoijuly2018"

While that is selected, you choose View > Show View Options. When the View Options window opens up, it should show your username at the top of the window. But your View Options window shows "Macintosh HD". That means that when you chose the command, in the Finder you had selected the icon of your hard drive.

Here's a new one of mine to show you to show you at the top of the window it shows "stevewerner"

Finder011.png

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Community Beginner ,
Jul 05, 2018

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Ahh! Thank you! Thank you! and Thank you!

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Most Valuable Participant ,
Jul 06, 2018

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Because this is complicated and because people might not want to see all these hidden files, I'd recommend teaching people the Go to Folder method. Also to learn about the difference between /Library and ~/Library, when you use which one, and when you might use both.

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Adobe Community Professional ,
Jul 06, 2018

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It depends on the skill level of the person involved. I was (perhaps incorrectly) assuming that because the question was asked here, they always wanted to be able to see the folder.

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Most Valuable Participant ,
Jul 06, 2018

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I think we may have heard from people at all different skill level... but I was responding specifically to this question...

"Can you kindly tell me (and others) how to get to that invisible library folder under user's name without using the path with the tilde like this?  Go –> Go to Folder –> ~/Library/Application Support  –> Adobe –> Adobe PDF –> Settings"

To which my response would be "why would you want to do that when it's so much more awkward..."

On the other hand, the steps described are more complex than they need to be, when the user can just use

Go > Go to Folder -> ~/Library/Application Support/Adobe/Adobe PDF Settings

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Community Beginner ,
Jul 06, 2018

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Mr. Werner, I think you are doing a wonderful job here at the forum teaching people like me what Adobe fails to do.

After searching, struggling and failing for over three hours to find those PDF presets (of course I read your column, but I couldn't see the invisible library folder using your path, Users > [yourname] > Library > Application Support > Adobe > Adobe PDF > Settings), I finally decided to call Adobe Support team and that's when I was given the path, Go > Go to Folder -> ~/Library/Application Support/Adobe/Adobe PDF Settings. The support team didn't bother to tell me that it was a path to an invisible folder and I was so happy and relieved I also didn't bother to ask.

Question is WHY ARE THEY INVISIBLE to begin with? What's the purpose of hiding them?

I have a totally different question now and I hope you can help me on this too.

All this software-related questions were raised because my main computer, Mid 2011 iMac, started having issues with its video card AMD Radeon HD 6970M 1Gb, so I had to get a new 2017 iMac and reinstalled softwares.

Do you, or anyone else, know where I can get the video card replaced?

I found out that the exact video card had a known issue, Apple replaced it for free until 2015. Of course Apple didn't notify me about that... Andt Apple no longer supports the video card and no one else can replace it in New York City.

Can you make a suggestion what I should do?

Thanks in advance.

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Community Beginner ,
Sep 07, 2020

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Dear All,

 

We use Adobe CC Applications in Windows 10 Environment. From the time we upgarded to Adobe CC, whenever we use cutom joboptions file in the location "C:\ProgramData\Adobe\Adobe PDF\Settings", the adobe Applications do not recognize them. We have to always copy under each username in the location "C:\Users\,username>\AppData\Roaming\Adobe\Adobe PDF\Settings". This is tedious as we need to copy this in each user's profile on each system in a muli user environment. In RDS systems it is even more tedious :-). The common location works well for Adobe CS6 applications in same Windows 10 environment.

 

Would appreciate any solution from anyone.

 

Thanks and Kind Regards

Meyyappan S

 

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Community Beginner ,
Sep 13, 2020

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Found that adobe CC doesn't look at "C:\ProgramData\Adobe\Adobe PDF\Settings" where Adobe CS6 used to look at for common PDF settings. The three Adobe Applications viz. InDesign, Illustrator and Photoshop in Adobe CC 2020 look at the below folders.

 

C:\Program Files\Adobe\Adobe InDesign 2020\Resources\Adobe PDF\settings\mul

C:\Program Files\Adobe\Adobe Illustrator 2020\Support Files\Required\pdfsettings\settings\mul\settings

C:\Program Files\Adobe\Adobe Photoshop 2020\Required\PDF\Settings

 

Finaly did a mklink command to map these folders to 

"C:\ProgramData\Adobe\Adobe PDF\Settings". Actually we can map it to any location where we want to unify common PDF settings folder. But as this folder has the standard PDF settings and this has been the location in earlier versions, just mapped it here.

 

It is still a myth for me to understand why Adobe would keep three different locations for the PDF settings specific to each component application in the suite. Would be great of someone can answer this.

 

Kind Regards

Meyyappan S

 

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Adobe Community Professional ,
Jul 06, 2018

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FWIW:

The standard joboptions files of my German InDesign CC 2018.1 on Windows 10 are in:

/c/Program Files/Adobe/Adobe InDesign CC 2018/Resources/Adobe PDF/settings/mul/

If I had the Japanese version it would be:

/c/Program Files/Adobe/Adobe InDesign CC 2018/Resources/Adobe PDF/settings/japan/

My custom ones saved from InDesign are in:

~/AppData/Roaming/Adobe/Adobe PDF/Settings

Where the ~ is pointing to my user directory.

That directory can be reached directly from InDesign through the Scripts Panel.


Select User in the Scripts Panel and the context menu will open the following directory in your file system:

~/AppData/Roaming/Adobe/InDesign/Version 13.0/de_de/Scripts

From there it's no problem to reach the Settings directory for the joboptions files.

Store the directory in your "Favorites" or do an alias on your desktop and you are good to go.

Regards,
Uwe

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Most Valuable Participant ,
Jul 06, 2018

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Sukc, Both Mac and Windows systems hide huge numbers of files. Adobe didn’t decide to do this. I suspect Apple and Microsoft found that beginning users would delete what they didn’t understand and break stuff. Certainly I’ve often had a conversation where the question “why did you delete that [vital file]?” is met with a response like “I didn’t know what it was for”. I particularly remember someone deleting a file called MAIL and then complaining that they couldn’t find their mail. Overall, the learning curve to find them may be preferable.

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Community Beginner ,
Jul 06, 2018

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Thanks for the kind reply, Test. I certainly understand the purpose of hiding files and/or folders that are not user-serviceable.

But this particular folder where customized pdf presets are kept shouldn't be one of them.

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Adobe Community Professional ,
Jul 06, 2018

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Apple started hiding the user's library folder with Lion 10.8, I think the idea being an intermediate to advanced user would not have a problem learning how to reveal the folder, and it would prevent novices from inadvertently trashing needed files.

There is a security hierarchy of Library folders with the most secure being System/Library. You have to have admin privileges with a password to change Startup/Library. For the user library the only restriction is revealing the folder, which is relatively easy to do.

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Adobe Community Professional ,
Jul 06, 2018

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From my observations of how many users work with their software poorly, I think it's a very smart idea for Apple to implement a security hierarchy like that. Since Apple handles many customer issues in the Genius Bars of their own stores they have a very clear idea of what their customers can do.

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Most Valuable Participant ,
Jul 06, 2018

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I think Adobe are following Apple's recommendations, at least what they were recommending that week. Sometimes files get put in ~/Documents/applicationfolder but this vexes people who believe ~/Documents is only for the stuff they save. So developers end up using ~/Library/Application Support/applicationfolder. You'll find a great many files around there. 

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New Here ,
Mar 25, 2019

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Hi everyone,

I ask you a question even if it is not like the post of the post, but I did not understand how to open one.

Can anyone tell me why I no longer see the names of presets. Joboption in alphabetical order?

From a certain moment, both on the fixed MacPro and on the portable MacBookPro, I don't see them ordered, but in bulk ...

Tks

Massimiliano

Schermata 2019-03-25 alle 12.58.17.png

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Adobe Community Professional ,
Mar 25, 2019

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sampigiampi  wrote

…Can anyone tell me why I no longer see the names of presets. Joboption in alphabetical order?

Hi Massimiliano,

I suspect the cause is a bug in OSX Mojave.

Regards,
Uwe

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New Here ,
Mar 25, 2019

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I use OSX High Sierra...

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Adobe Community Professional ,
Mar 25, 2019

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Alright… 😉

Then the bug is with OSX High Sierra.

What's the exact version of your OS ?

Regards,
Uwe

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Adobe Community Professional ,
Mar 25, 2019

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sampigiampi  wrote

I use OSX High Sierra...

Hi sampigiampi ,

with my German version of InDesign CC 2019 on Windows 10 all PDF export presets are shown in alphabetically order.

So really, that's a specific OSX issue with a specific OSX version. E.g. I cannot see the issue with InDesign CC 2018.1 on OSX 10.11.6.

I'd search the web. Perhaps Apple has fixed this issue together with Adobe in a newer version.

Regards,
Uwe

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