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כ
כנרתס65990106
Participant
July 30, 2018
Beantwortet

movemen crew not responding

  • July 30, 2018
  • 4 Antworten
  • 1600 Ansichten

hi you guys,

i'm trying to purchase movemen for indesign but they are not responding to any of my e-mails and their phone is closed.

i really hope they are ok.. does anyone heard of them lately?

thanks

Dieses Thema wurde für Antworten geschlossen.
Beste Antwort von Dave Creamer of IDEAS

That doesn't bode well for future support, however might be a temporary glitch (for example, limited staff due to summer vacations). I see their software is up-to-date with ID, so that is a good sign.

Here is a thread with some other options for math equations:

Type math equations in InDesign

4 Antworten

Instalacion ilustrator
Instalacion ilustrator
Participant
May 21, 2019

Hello although a bit late, in my office we bought the license (MathTools 3.0) but I have not been able to learn how to handle it, it is very complicated, the assistance is null, the user manual is very bad and it does not answer the emails,

Greetings from Colombia

כ
כנרתס65990106Autor
Participant
August 29, 2018

after not answerring again for weeks,

and then getting answers like: "if there is no clipbord on mac its a problem"

thankfully i gave up on movemen and went with "mathmagic".

great and immediate service, and it works!

movemen has teribble service, and very complicated enviroment. so you need the service. but there isnt any..

usually they dont respond, and if they do they give half solutions and really not polite answers.

they have one person for all the world while mathmagic has people in almost every country..

S
Schwörer, Ferdinand
Participating Frequently
August 29, 2018

Sorry to hear that, Yuval.

One brief comment: My literal answer to your statement "There isnt a clipboard on mac.." was

   "Yuval, if on your Macs there's no clipboard, you won't be able to copy and paste between applications."

Best wishes.

Dave Creamer of IDEAS
Community Expert
Dave Creamer of IDEASCommunity ExpertAntwort
Community Expert
July 30, 2018

That doesn't bode well for future support, however might be a temporary glitch (for example, limited staff due to summer vacations). I see their software is up-to-date with ID, so that is a good sign.

Here is a thread with some other options for math equations:

Type math equations in InDesign

David Creamer: Community Expert (ACI and ACE 1995-2023)
כ
כנרתס65990106Autor
Participant
July 31, 2018

thanks a lot for your help, we were pretty locked on movemen but i guess we have no choice but to go wuth other plugins.

too bad that they just disappear like this. even on summer vacation they should at least autorespond something. svery unproffesional.

S
Schwörer, Ferdinand
Participating Frequently
July 31, 2018

Hello,

this is Ferdinand from movemen.

No idea why your emails did not reach us. Maybe they're recognized as spam.

Sorry for the inconvenience.

Purchasing MathTools is simple: shop.movemen.com/MathTools-PRO.

Steve Werner
Community Expert
Steve WernerCommunity Expert
Community Expert
July 30, 2018

I think that perhaps English isn't your primary language. The phrase "movemen for indesign" has no meaning in English that's apparent to me. Are you looking for a particular plug-in for InDesign? If so, Adobe doesn't sell them, you would purchase it from the developer of the plug-in.

BobLevine
Community Expert
BobLevineCommunity Expert
Community Expert
July 30, 2018

They are a developer, Steve. http://movemen.com/

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