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deborah1
Participant
April 30, 2018
Question

Not able to open InDesign file saved on a USB device

  • April 30, 2018
  • 4 replies
  • 905 views

I was saving a file onto an old usb for a uni presentation tomorrow morning and somehow it disappeared, my 15 yr old come out to save the day and omg it's gone. she was pressing keys like no tomorrow and now I cant find certain files and I have been crying for over an hour in hysterics as my last modules assessments are due and I had finished them after weeks of hard work.

I'm getting the error message (after my daughter decided to close down my computer and re-start) EITHER THE FILE DOES NOTEXIST YOU DO NOT HAVE PERMISSION OR THE FILE MAY BE IN USE BY ANOTHER APPLICATION.

Please????

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4 replies

Luke Jennings
Inspiring
April 30, 2018

Did you try going to File> open recent? perhaps you saved it somewhere else. Are you on a Mac running Time Machine? if so, you may be in luck. I wouldn't blame your daughter, she was trying to help.

John Mensinger
Community Expert
Community Expert
April 30, 2018

If your system is reading the USB drive, browse it and look for a file with the extension '.idlk'. Delete that file.

It's InDesign's "lock" file which normally only exists while a file is open. It is there to prevent two users from opening the same file simultaneously. The lock file would normally disappear when InDesign is shut down properly, but when InDesign crashes or is forced to close with a file open, the lock file remains and causes the error you're seeing.

And, as TSN advised, never work from/to a USB drive.

rob day
Community Expert
Community Expert
April 30, 2018

I'm getting the error message (after my daughter decided to close down my computer and re-start) EITHER THE FILE DOES NOTEXIST YOU DO NOT HAVE PERMISSION OR THE FILE MAY BE IN USE BY ANOTHER APPLICATION.

Did the USB drive mount after the restart?

Legend
April 30, 2018

Do not save onto USB, ever. Save onto your hard drive and COPY to the USB. They are notoriously unreliable. Also, MAKE BACKUPS. I can't say this often enough. YOU NEED BACKUPS.