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Participant
January 26, 2017
Question

'publish online' of Indesign

  • January 26, 2017
  • 2 replies
  • 1421 views

I created a document to use online with the 'publish online' function of Indesign.

I made a check and made it possible to download.

However, if you press the ' Download pdf ' button, the error message will not open and download.

please I want to know how to solve the problem.

This topic has been closed for replies.

2 replies

TradeMark
Participant
February 24, 2017

I have the same problem, just different error:

"Bad Request"

Anyone idea's jet on solving it?

Thanks!

TradeMark
Participant
February 24, 2017

I did solve part of the problem. When you export an IndeSign document as an interactive pdf there's a tick box for publishing online in the same action. After the document is exporting and saved local, the Publish Online tool pops up (sometimes it isn't visible with me and I have to force end InDesign, jell at it it and try again, but that's a different problem) and the document is published online. (The form in my document is not interactive anymore but that's also a differente challenge.) NOW my pdf IS downloadable. I hoped the interactive form would be usable after downloaded but unfortunately it also isn't anymore.

Steve Werner
Community Expert
Community Expert
February 24, 2017

You can only download Print PDF files, not interactive PDF files using the Publish Online option.

Participant
January 26, 2017

"Download PDF" button in your Publish Online document actually opens the PDF file in a new tab in your browser, it doesn't show any dialog box for a quick download. You can print/save the PDF only in the PDF opened in the new tab in your browser.

Yo12Author
Participant
January 31, 2017

I have attached an image that helps me understand the error that occurred.

If you press the ' Download pdf ' button, the ' Not Found ' message pops up in the new window. 

Participant
January 31, 2017

Would you mind sharing your Publish Online URL of your document ?