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Known Participant
February 8, 2021
Answered

Published Online documents left/right browsing keys appears/disappear from mobile only view.

  • February 8, 2021
  • 1 reply
  • 698 views

Here is a link to have a look https://indd.adobe.com/view/80b7917b-13ad-40fb-89ad-9900f61b2fe7

Although it works fine on desktop, On mobile, arrow keys and control bar appear about 2-3 sec. If I clik on it they are staying visible and working. After about 4 sec control bar and arrows disappear and can't restore them. I tried a lot of times and I am getting the same behaviour. I am using Windows10/Indesign 16.0.1x64 and my mobile is Redmi note 8.

Could you help me please?

 

This topic has been closed for replies.
Correct answer Ian Sayers

It has always hid these on my iPhone after a second. It has never kept the left / right arrow or bar at the bottom. Part of a mobile feature. Try this link and see if it works on your phone. One of my draft Publish online files. It is a big file so be patient

  https://indd.adobe.com/view/692332d8-ab2c-4a5d-998a-7538caaae2a5

Let me know - it could be the phone you are using

1 reply

Ian Sayers
Ian SayersCorrect answer
Inspiring
February 9, 2021

It has always hid these on my iPhone after a second. It has never kept the left / right arrow or bar at the bottom. Part of a mobile feature. Try this link and see if it works on your phone. One of my draft Publish online files. It is a big file so be patient

  https://indd.adobe.com/view/692332d8-ab2c-4a5d-998a-7538caaae2a5

Let me know - it could be the phone you are using

2adpsAuthor
Known Participant
February 10, 2021

Nice work there. I don't know why nobody is interested in find a solution in such a major "issue". I am really amazed on how Google/Adobe are treating us. I had a messaging with an Adobe stuff and he ensure me to invest more and look for a solution. I hope he will surprise me pleasantly. I will try also to ask Google about it. Probably is their fault as it's working fine in Mi browser.