Working on a file in InDesign (13.1) and when I try to print it fails, and when I try to export it as a pdf it says "Failed to Export to pdf" with no explanation. I tried turning off downsampling, but that didn't help. Even deleted all of the photos to test doing it that way, but still no luck.
It seems to be a problem with this particular file, not with memory, because when I tested the issue by opening a different, much larger and more complex file, it exported just fine.
Tried packaging it as well, and also got the failed to create pdf error, which seems to make it not package the file, either.
Appreciate any suggestions. Thanks.
Update: I just went through the file and printed each page as a pdf, one by one. Every page worked just fine. So that's a work-around, but obviously not ideal. Perhaps this helps identify the problem, though?
Try removing any document corruption by saving it as an IDML document, renaming it and reopening it and exporting as a PDF/X-4.
I am having the same problem and tried this but still no luck. I can't package the file and cannot save it as a pdf. It will only save as an interactive pdf.
I'm on InDesign 126.96.36.199, and I recently had this problem with a fairly large book file.
I was able to make it work only by shutting down my computer, opening only InDesign and Suitcase after restart, and doing nothing else but create the PDF.
Hi Megan/ Winton,
I would like to know if the steps suggested above worked for you, or the issue still persists.
Kindly update the discussion if you need further assistance with it.
Good morning, I just tried this. No luck
What did you try? By no luck what do you mean?
You can always start a new thread in the forums and give as much information as possible.
Version of Indesign
Operating System (and computer specs)
PDF export options
What you have tried and what the results were.
Thanks - happy to help if I can.
I tried exporting/saving as an IDML file, but InDesign won't open the IDML file. Waited for 63 minutes and gave up.
I understand how frustrating it could be. Looks like the file itself is damaged. If this is happening with this particular file, would you mind sharing the file with us? If not, please email your InDesign file to email@example.com and we will take a look at the document.
If the file is larger than 10 Mb, you can upload it to Creative Cloud and send us the download link.
I must also inform that file recovery can't be guaranteed with a 100% success. We'll try our best.
To be honest I've spend 10+hrs on a file that had a similar problem recently. IDML didn't fix the corruption in the file.However I did eventually discover the culprit in the document. One element had corrupted, but PDF creation only failed using one particular scenario. Once things started failing though Printing, Packaging nothing would work, and InDesign would go into a complete spin.
To elaborate on what was happening in my case:
I ended up reconstructing the file bit by bit to finally discover there was ONE grouped anchored object that had been marked up with Object Export Options that caused the issue. Once I recreated that design element. All was OK.
I was able to get it to save as an Interactive PDF…just not a regular PDF.
Thanks for getting back to us. As per your query, you can not save the file by "Save" or "Save As" neither you can export it to "Print PDF". You can only Export it to "Interactive PDF". If yes, I would need a few more details to solve this query:
I having the same problem - I can't export to PDF, it just fails every time. Appears to be just this document, and it was working a day or two ago. InDesign has been crashing a lot lately.
We are sorry to hear about this. I would request you to please try these steps and share results:
Looking forward to your response!
Can somebody from ADOBE respond to this question? Do something! Fix your freaking app.
I am still having the same issues and still cant find the solution.
State your InDesign version and OS and what the issue is – we're not mind readers.
And don't be rude!
I apologies. I am so frustrated. I've been dealing with this problem since last year when I first started this book project. I had to give the raw files to the printer last year because I couldn't make it work and don't have time to fix it myself, and now, the second book is almost done and this is now becoming an issue again. I tried everything I read from the google, watched youtube, it's working at first and then after another trial, it is failing again.
Hopefully, this will be fixed. Thanks!
As mentioned, there can be a number of factors. Can you state your InDesign version number and OS.
In the meantime do a Save As and incrementally name your document, that will clear out the crud that builds up. You should do this on a regular basis (and keep a copy of the document externally in case of an issue with your computer).
Shristi (message just above yours) IS Adobe Staff.
Please tell us exactly what happened to you. Did you try the suggestions she made just above. What operating system? What InDesign verson? Exactly what happened?
Please tell us exactly what happened to you. Did you try the suggestions she made just above.
What operating system? - MacOS Sierra - V10.12.6
What InDesign version? - Indesign CC Version 9
Exactly what happened? - Everytime I am trying to export as PDF (Print) - Press Quality, it is stopping at around 50 - 70% giving me Failed Notifications, I tried changing the PDF settings and also tried exporting PDF 4 - 7 or changing the compression to 300ppi... still now working.
I tried exporting as "Smalles File Size" and it worked yesterday. Before it wasnt...
So I am all confused and dont know what to do everytime.
Please let me know.
We are sorry about this frustrating experience. There are multiple factors both internal and external to InDesign application that can lead to document corruption. However, we can take a look and see if the file can be repaired. Please email your InDesign file to firstname.lastname@example.org and we will take a look at the document.
If the file is larger than 10 Mb, you can zip (and password protect) the file and upload to Creative Cloud account (or Dropbox) and send us the document link.
It's a book so I am not sure if the writers would be happy for me to send it over.
Can we try something else? I am so sorry.
Assuming you have a subscription to InDesign why haven't you upgraded to a more recent version; version 9 is four years old and there could be issues with this version and your OS.
Regarding PDFs, you need to check with your printer for the spec they want, normally PDF/X-4 is recommended.
It's perfectly alright if you can not share it with us. Please try these steps one by one and check if that helps: