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C
Cyndee M
Inspiring
July 2, 2020
Answered

Slow down switching to another open document with ID 15.1.1 on Windows 10

  • July 2, 2020
  • 5 replies
  • 6182 views

I have recently upgraded my Windows 10  system to ID 15.1.1. I commonly have two (or more) documents open and need to switch between them. I normally use Alt-Tab, but sometimes switch by clicking on the other application's tab. Either way, it seems to lock up ID temporarily. If I wait (30-60) seconds, it does make the switch, but this was instantaneous in previous versions and is really slowing my workflow. Any idea how to get this fixed?

 

{Renamed by MOD}

    Correct answer See More Dan Can

    This problem is often caused by missing fonts in the document causing the delay.

    5 replies

    S
    See More Dan CanCorrect answer
    Participant
    January 22, 2024

    This problem is often caused by missing fonts in the document causing the delay.

      K
      Kürşad Çakır
      Participant
      September 9, 2024

      I get same problem with Adobe Illustrator. There are not missing fonts but when I tested non-text contained documents then there is not problem.

       

      Any idea for Adobe Illustrator?

      BobLevine
      Community Expert
      BobLevineCommunity Expert
      Community Expert
      September 10, 2024

      Ask in the Illustrator forum. This is an old topic and I'm going to lock it.

      MelissaPM
      MelissaPM
      Participant
      July 7, 2021

      This happens to me all the time and it doesn't matter if I update the docs. My job requires me to be in multiple ID files at once and I can't tell you the slow down this causes me every day. Have you found a way around it?

        Srishti Bali
        Community Manager
        Srishti BaliCommunity Manager
        Community Manager
        August 14, 2020

        Hi there,

         

        Sorry about the trouble this issue has caused. We're currently investigating this. I would request if you could upvote this issue here (https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/40462342-indesign-incre...) and stay tuned for updates. 

         

        This is the best way of communicating with the Engineering and Product Management teams regarding issues and suggestions so they can be implemented in future releases.

         

        Regards,

        Srishti

          D
          defaultkoago0sfvl3l
          Participant
          July 28, 2021

          I am having this exact same issue too -  has there been any resolution. I need to naviagate between multiple documents and its very frustrating to have to wait so long for the document to switch. This was never an issue for me until about a month ago. 

           

          Any resolutions??? 

            David Popham
            David Popham
            Participating Frequently
            July 3, 2020

            Does it occur with all documents, or just specific ones?

            C
            Cyndee MAuthor
            Inspiring
            July 3, 2020

            I didn't answer immediately as I wasn't sure. Now I see it is specific documents. I have 3 documents from a previous version which are similar (use same fonts). Two are almost all text, little or no graphics and one is almost all graphics, little text. The 2 documents that are mainly text are the ones that are the problem. The one that is mainly graphics (and it is a much larger, bulkier pages with many more pages than the others) is fine.

            BobLevine
            Community Expert
            BobLevineCommunity Expert
            Community Expert
            July 2, 2020
            Are you using a document fonts folder for either of this documents?
            C
            Cyndee MAuthor
            Inspiring
            July 2, 2020

            No, am not. I only use the Windows font directory. And no font manager or other add-ons.

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