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Known Participant
December 16, 2010
Answered

Spacebar to toggle Hand Tool is not working (CS5)

  • December 16, 2010
  • 27 replies
  • 90611 views

In InDesign, using the spacebar to toggle the Hand Tool stops working.

When it stops working in InDesign, it also stops in Photoshop and Illustrator.

If I close the applications, and restart the machine - this combination starts working again, however after a while it stops working again.

Any assistance is greatly appreciated - you don't realize how much you use this 'til it goes away!

Matt

===============================

iMac 27" / 2.93 GHz Intel Core i7

8 GB Ram

OS X 10.6.5

    This topic has been closed for replies.
    Correct answer Pariah Burke

    There is probably an extension in your browser that is interfering.


    It's because most browsers reserve the spacebar as a page down shortcut key.

    Regards,

    Pariah Burke

    http://iamPariah.com <http://iampariah.com/> • 503.422.7499 • @iamPariah

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    Consulting & Training: ePublishing, Digital Publishing, Creative Workflows,

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    On Thu, Jul 16, 2015 at 10:14 AM, Steve Werner <forums_noreply@adobe.com>

    27 replies

    SarahForss
    Participant
    July 24, 2015

    My space bar stopped working across all Adobe apps. I quite Safari and Bingo! It worked again.

    Participating Frequently
    May 31, 2015

    I've had this happen quite a bit for many months now. As we've learned, Chrome is usually the culprit and so I quit it first. With a lot of programs open my next guess was that it must be Safari then. Quit Safari. Nope. Then quit InDesign where the spacebar was working. NADA workeee.

    OK lets quit Acrobat 'cause that app is a disaster anyway and should itself be considered Malware. Nope! Still no spacebar in AI or Photoshop! So i quit Illustrator, then Outlook then Font Xplorer and every program so it's just me and CC2014 2.2 Photoshop. Nope. NO SPACEBAR=NO ZOOMING, therefore I quit. Literally. Shuttin her down. Thanks for playing everyone.

    BTW I'm running 10.10.3 on iMac 3.4GHz with plenty of RAM and the latest CC2014

    Willi Adelberger
    Community Expert
    Community Expert
    May 31, 2015

    infin80.com schrieb:

    I've had this happen quite a bit for many months now. As we've learned, Chrome is usually the culprit and so I quit it first. With a lot of programs open my next guess was that it must be Safari then. Quit Safari. Nope. Then quit InDesign where the spacebar was working. NADA workeee.

    OK lets quit Acrobat 'cause that app is a disaster anyway and should itself be considered Malware. Nope! Still no spacebar in AI or Photoshop! So i quit Illustrator, then Outlook then Font Xplorer and every program so it's just me and CC2014 2.2 Photoshop. Nope. NO SPACEBAR=NO ZOOMING, therefore I quit. Literally. Shuttin her down. Thanks for playing everyone.

    BTW I'm running 10.10.3 on iMac 3.4GHz with plenty of RAM and the latest CC2014

    Did you install InDesign via migration or via installer on Yosemite? Migration will not work.

    Participating Frequently
    May 31, 2015

    Actually for me the issue was Photoshop that had had spacebar working and then *poof* gone. Indesign worked before and after but decided to quit it in order to get it working in Photoshop. And no, Indesign, like the other Adobe products, was installed together using Creative Cloud and purchasing the entire creative suite.

    Pariah Burke
    Community Expert
    Community Expert
    April 22, 2015

    This still happens with InDesign CC 2014.1, but note that, if you launch InDesign before Chrome, InDesign maintains control over the Spacebar. Quitting and restarting Chrome if already running also works.

    Participant
    January 17, 2015

    Okay, so I think I might be able to help. I'm not a tech expert, but I had this issue today. It only started happening after I had an new hard drive put in, at which point a new internet security program was installed on my computer. Before this program was on my machine, this "temporary hand tool with the use of the space bar in Adobe CS products not working" problem did not occur. So, I figured it had to do with upgrading from OS 10.6 to OS 10.7 or with Webroot {the internet security program}, since those were really the only things that changed from pre- hard drive crash to post- hard drive crash. When I was poking around Webroot, I noticed there was a "Pause Secure Keyboard Entry" button to choose. Seeing that word "keyboard" was the lightbulb moment. Coupled with the comment above from Larry G. Schneider...

    It's a Mac OS security bit which blocks the modifier keys from working if there is an open port which has access. It's supposed to prevent malware from executing system events.

    I figured that my Webroot {which is meant to prevent malware and such} was overriding certain keyboard functions to prevent malware from detecting my keyed entries in place that could breech security on my machine.

    So, I decided to try turning that pause button on... and sure enough, my temporary space bar hand tool came back. That is the only thing that worked. Not quitting out of Chrome. I suspect the reason for that is because Webroot was still operating outside of my Chrome application being open and active. So, for those who were able to get it to work again by quitting Chrome {or Safari, Firefox, etc... any of the above mentioned}, perhaps in quitting out, it was automatically quitting some other type of security extension that is loaded in the browser that does not work independently of the browser, but only when the browser is open. Quitting the browser would quit the security extension that was preventing keystroke detection and securing keyboard entry.

    Apparently, this could also be turned on in Terminal {something I discovered by researching my problem and finding an article about it}. See screen capture below.

    So, if it can also be turned on there, I imagine it's something that comes with several applications or extensions. If you are experiencing this problem, my suggestion is to find out if there is somewhere on your machine, in some running program, where this security is turned on, and then try turning it off to see if you got your hand tool back. It worked immediately for me after having tried many other things. This might also explain why it's only a temporary fix for some... why it returns, because the default of that program that has the security {Secure Keyboard Entry} is to be on. The nice thing about Webroot is that the button to pause it is always available up in my top menu bar by the date and time on my mac, under the Webroot icon. I can pause it whenever I'm in InDesign {which is where I was experiencing the "bug"}, and then unpause it when I'm not using InDesign to restart that added measure of security.

    Hope this helps a lot of people with this issue. I don't seem to have found a solid answer on any forum, but this seems pretty thorough to me. Interested in finding out if others are helped by these same steps. I hope so. And if so, I hope that more applications will make it more obvious so that people don't have to dig around so much. For instance, it would be nice if Adobe saw it as a known and fixable issue and provided documentation about it... what to do or check if it happens to you... so that people won't have to hunt around as much as I did {although, that part was kind of fun and I felt pretty smart and accomplished afterward... even knew the fix when talking to a Geeksquad guy while he was not aware of the problem nor did he have any idea what to suggest}. For me, it was beyond frustrating, because I use that function in InDesign ALL the time. Hopefully Adobe will put something about this in their Help. Perhaps it's already there?? I just know I didn't find anyt

    Anyway, just goes to show how much these forums help. Without this thread, I might not have thought twice about the "Pause Secure Keyboard Entry" button when I saw it.

    Hope everyone gets a permanent solution to this problem!

    Participant
    February 25, 2015

    Thank you jorjah-b‌. This was exactly what was causing this problem for me. My IT installed Webfoot on my machine yesterday afternoon and my spacebar, shift and option keys all stopped working within Abobe CC programs. I unchecked 'Secure keyboard entry mode' and things are back to normal.

    Participant
    February 26, 2015

    so glad i could help, chriss. glad someone else got this thread started and rolling so that it could help me figure it out... and thus help others.

    Participating Frequently
    January 6, 2015

    I ocassionally have the same problem with the spacebar not operating the handtool when using Photoshop CC 2014 with Safari running.
    I just quit Safari and re-open it and the spacebar/handtool function works as it should.

    ThinkMattClark
    Participant
    March 24, 2015

    My issue as well...
    Hand Tool (spacebar) stopped working suddenly in Adobe CC 2014 (PhotoShop, InDesign, Illustrator). Over two days I tested (by closing programs and seeing).
    Safari (for me) was the culprit. As soon as I quit Safari... the hand tool (via spacebar) came back just fine.
    I just now re-opened Safari and it's still working fine (at the moment — give it some time )

    -M@tt

    May 13, 2015

    Thank you, ThinkMattClark! Safari was the problem for me too.

    I am running:

    OS 10.9.4

    InDesign CS6

    francisco cazares
    Participant
    November 27, 2014

    I had the same problem but using photoshop, and suddenly no longer served the tool, I realized just installed an antivirus webroot which only called off and immediately run back the to handle.

    Therefore I recommend that deactives any protective software. I hope you can solve soon.

    Regards!

    June 23, 2014

    I just experienced this same issue and the only browser I had open was Safari. I closed the browser and it fixed the issue.

    MikeV1234
    Participating Frequently
    April 27, 2014

    Windows 8

    Go to  Metro UI> Settings > PC and Devices > Trackpad > Touchpad - 

    • Deactivate the Touchpad Delay.

    Also:

    I used a different wireless mouse which worked fine. The issue is possibly related to Mouse/Touch problems.

    Participating Frequently
    March 26, 2014

    Looks like this bug still exist today. Suddenly my InDesign stopped responding with space bar as well as command and option key combinations. Upon reading the posts above, realized that the latest version of Chrome was open. Just closed Chrome and problem solved.

    Participating Frequently
    July 17, 2012

    It was Dreamweaver (CS5) for me too, as reported above already. Once I closed it, InDesign CS5 and its hand tool returned to normal.