Skip to main content
S
sharonc93094591
Participant
January 11, 2018
Answered

Stuck in Picas! Units and increments choices not available for new documents (2018)

  • January 11, 2018
  • 1 reply
  • 2496 views

My PC involuntarily restarted yesterday, and after that, I found that InDesign no longer shows me the dropdown to choose a unit of measurement upon starting a new document. I'm stuck with picas If I type in a cm or mm measurement to force it to recognise metric sizes, it just converts it back to picas, and continues to display picas and points@ in the document. No help in "Preferences> units and increments". Where have my units of measurement choices gone?

I have updated to the 2018 edition, hoping that would help, but the problem remains.

This topic has been closed for replies.
Correct answer BobLevine

You didn't hit those keys fast enough.

Try it again or do it manually: Troubleshooting 101: Replace, or "trash" your InDesign preferences

1 reply

Derek Cross
Community Expert
Derek CrossCommunity Expert
Community Expert
January 11, 2018

Try resetting your InDesign preferences:

Close InDesign. Then hold down Ctrl + Alt + Shift (Windows) or Cmd + Ctrl + Opt + Shift (Mac), and relaunch InDesign. Respond in the affirmative to the dialog asking if you really want to replace the preferences.

S
sharonc93094591Author
Participant
January 11, 2018

Thank you for the suggestion, but that didn't make any difference. The dialogue box didn't ask if I wanted to replace preferences though, just asked if I agreed to let the application make changes to my machine? I said yes, but nothing followed.

Before this issue, I could select the unit of measurement from a dropdown when creating a new doc, this just isn't shown anymore. I've noticed in the past that this issue can come and go, I guess due to fixes in patches / updates? Hasn't been a problem for me for quite a while though. But here it is again :/

I have found out two ways to change the unit measurement once the doc is open though, the simplest one is right clicking on the ruler at top and side of screen, then you get a list. It sticks for that document at least.

BobLevine
Community Expert
BobLevineCommunity ExpertCorrect answer
Community Expert
January 11, 2018

You didn't hit those keys fast enough.

Try it again or do it manually: Troubleshooting 101: Replace, or "trash" your InDesign preferences

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices