Text disappears when typing in text box

Community Beginner ,
Jun 17, 2021 Jun 17, 2021

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I'm getting this issue where when I make any changes to text within a text box, like typing within it, cutting/pasteing, editing, etc. the text disappears. Sometimes it'll come back if I click out of the text box. Sometimes it comes back if I switch between normal and preview mode.

 

It doesn't happen every time, but often enough to be incredibly annoying.

 

I'm running:

  • Mac OS 11.4
  • Macbook Air M1 2020
  • InDesign 16.2.1
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correct answers 1 Correct Answer

Adobe Employee , Jun 27, 2021 Jun 27, 2021
Hi there, Sorry about this inconvience. Please sign for pre-release version here ( https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171 ).  Once done, please sign out and sign in to Creative Cloud with same ID. You'll see pre-release tab in your Creative Cloud app. @Elaine5E3A I think you are trying to install the version from Beta tab. That is expired already. Try the installing the app as suggested above. Let us know if you need any help! Regards!

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Adobe Community Professional ,
Jun 17, 2021 Jun 17, 2021

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16.2.1 is not M1 native. 16.3 which is rolling out now should help you here.

Keep an eye out for it.

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Adobe Community Professional ,
Jun 17, 2021 Jun 17, 2021

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Which version of InDesign and OS?

Select the text box and under the Edit menu, select Edit in Story Editor so that you can see if the text is present on the page. If it is, check the size of the font, the leading and colour to see if one or more of these features is causing the text to not appear.

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Community Beginner ,
Jun 17, 2021 Jun 17, 2021

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Hi Derek, 

 

I'm using 

  • Mac OS 11.4
  • Macbook Air M1 2020
  • InDesign 16.2.1

 

When I opened up story editor, the text is there, but everything is showing right to left, which is very puzzling! I'm wondering if these are related.

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Adobe Employee ,
Jun 18, 2021 Jun 18, 2021

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Hi there,

 

Sorry about this trouble. InDesign 16.3 has already been released in a few countries and soon will be available to all. If it is not available for you right now, please install it from the pre-release tab in Creative Cloud and let us know if that helps resoving this issue.

 

16.3 beta.png

 

Regards,

Srishti

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Community Beginner ,
Jun 21, 2021 Jun 21, 2021

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Hi Srishti,

 

I tried to download it but it said that the beta has expired. I guess I'll just need to wait for the update! I'm in Canada. Hopefully it's soon!

 

Thanks,

Elaine

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Community Beginner ,
Jun 21, 2021 Jun 21, 2021

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I am having the same issue... running InDesign 16.2.1 and there is no Pre-release tab in my Creative Cloud window. (See photo attached)  When will 16.3 be released in the US?  I can't do my job efficiently with the text disappearing every minute.  Thank you for any info you can give me!

 

 

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Adobe Employee ,
Jun 27, 2021 Jun 27, 2021

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Hi there,

 

Sorry about this inconvience. Please sign for pre-release version here ( https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171 ). 

 

Once done, please sign out and sign in to Creative Cloud with same ID. You'll see pre-release tab in your Creative Cloud app.

 

@Elaine5E3A I think you are trying to install the version from Beta tab. That is expired already. Try the installing the app as suggested above.

 

Let us know if you need any help!

 

Regards!

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Community Beginner ,
Jun 28, 2021 Jun 28, 2021

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Thank you! I was able to download and launch!

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Community Beginner ,
Jun 28, 2021 Jun 28, 2021

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Hi Elaine.... did that fix the problem?  Just checking before I download the Pre-Release.  Thansks!

 

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Community Beginner ,
Jun 29, 2021 Jun 29, 2021

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It's working perfectly so far! Thanks!

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Community Beginner ,
Jun 29, 2021 Jun 29, 2021

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Oops, spoke too soon. I still have the problem. It's not happening as often, though.

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Community Beginner ,
Jun 30, 2021 Jun 30, 2021

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Thanks for the update!  I won't download it then.  So, does that mean that the update won't fix it either???  

 

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Community Beginner ,
Jun 30, 2021 Jun 30, 2021

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It's definitely better than it was before, but the issue wasn't fixed completely. 

So I guess not?

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Community Beginner ,
Jun 30, 2021 Jun 30, 2021

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Nothing to do, it still happens, sob...

  • Mac OS 11.4
  • iMac (24-inch, M1, 2021)

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Community Beginner ,
Jun 30, 2021 Jun 30, 2021

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This is ridiculous.  I CANNOT work this way.  There has to be a solution.  Adobe needs to fix this!!!

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Community Beginner ,
Jun 30, 2021 Jun 30, 2021

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Really, I am severely slowing down my work and no one will pay me back for this loss... please, do something!

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Community Beginner ,
Jul 01, 2021 Jul 01, 2021

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Olà Adobe! Is there someone there? Maybe an answer... 

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Community Beginner ,
Jul 01, 2021 Jul 01, 2021

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Srishti,

 

As you can see from the responses below, the pre-release version has not fixed the problem we are all having.  This is extremely frustrating and I hope it can be addressed sooner than later.  Please respond with an answer... preferably, one that will actually help the situation.

 

Thank you.

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Community Beginner ,
Jul 01, 2021 Jul 01, 2021

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We had the same problem, and the uncheck ffor GPU helped a little bit but it was stil there.

We also had an App called Qfinder Installed for Server accses, wich kinda made a couple of Problems on Big sur... We deleted the App yesterday and since then everything seems to work... maybe there is an App on your System like a antivirus programm or something like Qfinder wich corrupts inDesign...

 

just a suggestion and I will keep you Updated if something changes..

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Community Beginner ,
Jul 02, 2021 Jul 02, 2021

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Thanks for the insights... I'll see if there are any apps that are interfering.  If it's a simple fix like that, how awesome would that be??!!  🙂

 

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New Here ,
Jul 14, 2021 Jul 14, 2021

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I tried to change the CPU preferences (untick) and saw an immediate improvement. 2 days later, however, the problem has returned. PLEASE direct some attention to this problem. The Indesign app is my income!!!

 

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Community Beginner ,
Jul 15, 2021 Jul 15, 2021

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I am working on iMac 2021 M1 8Gb Ram and I have the same text box disappearing problem. Yesterday I updated to 16.3 but the problem persists. Any ideas or solutions for this?

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Community Beginner ,
Jul 15, 2021 Jul 15, 2021

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I have - as recommended here in another thread - switched off the GPU Performance in the Indesign settings... It worked! So far I don't have a problem with the disappearing text boxes anymore 🙂
https://helpx.adobe.com/indesign/using/gpu_performance.html

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Community Beginner ,
Jul 16, 2021 Jul 16, 2021

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I checked the GPU setting and it's not even on.  And my text still disappears.  AND I just upgraded to the latest version that was available 2 days ago.  BEYOND FRUSTRATED now. 

 

Thanks anyway!  🙂

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