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nic5E24
Participant
July 31, 2021
Answered

Unable to launch Indesign Error : InDesign wont load because dependent plugins are failing to load

  • July 31, 2021
  • 5 replies
  • 863 views

just downloaded indesign and when i attempt to open it the app crashes. Says that it cannot open certain plugins because other dependent plugins failed to load. What does this mean and what is the remedy?

 

 

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This topic has been closed for replies.
Correct answer Anshul_Saini

Hi there,

 

Sorry about the trouble. I would like to know if the steps suggested above worked for you? If not, I would request you to share a few more details along with the details asked above:

  • OS and version of InDesign
  • Screenshot of the error

 

Also, I would suggest you try the steps shared in this help article (https://helpx.adobe.com/indesign/kb/troubleshoot-indesign-third-party-plug.html), and If this doesn't resolve the issue, follow these steps (only windows machine):

  1. Go to Control Panel > Programs > Programs and Features.
  2. Right-click Microsoft Visual C++ Redistributable (2012-2017) and choose Repair.
  3. Reset InDesign preferences again.
    Disclaimer: Please note that resetting preferences will remove all the custom settings, and InDesign will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.
  4. Restart your computer and open InDesign.

 

Looking forward to your response.

 

Thanks & Regards,

Anshul Saini

5 replies

Anshul_Saini
Community Manager
Anshul_SainiCommunity ManagerCorrect answer
Community Manager
August 2, 2021

Hi there,

 

Sorry about the trouble. I would like to know if the steps suggested above worked for you? If not, I would request you to share a few more details along with the details asked above:

  • OS and version of InDesign
  • Screenshot of the error

 

Also, I would suggest you try the steps shared in this help article (https://helpx.adobe.com/indesign/kb/troubleshoot-indesign-third-party-plug.html), and If this doesn't resolve the issue, follow these steps (only windows machine):

  1. Go to Control Panel > Programs > Programs and Features.
  2. Right-click Microsoft Visual C++ Redistributable (2012-2017) and choose Repair.
  3. Reset InDesign preferences again.
    Disclaimer: Please note that resetting preferences will remove all the custom settings, and InDesign will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.
  4. Restart your computer and open InDesign.

 

Looking forward to your response.

 

Thanks & Regards,

Anshul Saini

    Geоrge
    Geоrge
    Legend
    August 2, 2021

    Are you really have some 3rd-party plugins for Indesign installed?

    Remember, never say you can't do something in InDesign, it's always just a question of finding the right workaround to get the job done. © David Blatner
    L
    Community Expert
    LaubenderCommunity Expert
    Community Expert
    August 2, 2021

    Hi nic5E24,

    with InDesign 16.3 something fundamental for 3rd party plug-ins has changed.

    Their source code must be compiled to a new version. Ask the maker of your 3rd party plug-in for an updated version.

     

    Regards,
    Uwe Laubender

    ( ACP )

    E
    Community Expert
    Eugene TysonCommunity Expert
    Community Expert
    July 31, 2021

    Try this 

    https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

     

     

    Scott Citron
    Scott Citron
    Legend
    July 31, 2021

    I too have had success with the Creative Cloud Cleaner Tool that Eugene references above.

      Scott Citron
      Scott Citron
      Legend
      July 31, 2021

      Try temporarily emptying your (macOS) Applications > Adobe InDesign > Plug-ins folder. I like to make a Plug-outs folder for stuff like this. Then relaunch InDesign and see if that solves the problem.

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