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Unwanted black bars on pages and pdf

New Here ,
Aug 28, 2020

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So i've been working on a catalogue, and I'm done, but I reopend the document today and these black lines appeared on most of the pages, I've already tried seeing if there's anything "locked" bars but nothing.. I also exported a "sample" pdf to see if maybe they wouldn't transfer.. but they still did. I'm attaching a screenshot of what they look like.

Screen Shot 2020-08-28 at 2.25.46 PM.png

 Would love to get this taken care of asap as I'm needing to send this over to my client asap.

 

Thank you

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Bug, Import and export, Performance

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Unwanted black bars on pages and pdf

New Here ,
Aug 28, 2020

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So i've been working on a catalogue, and I'm done, but I reopend the document today and these black lines appeared on most of the pages, I've already tried seeing if there's anything "locked" bars but nothing.. I also exported a "sample" pdf to see if maybe they wouldn't transfer.. but they still did. I'm attaching a screenshot of what they look like.

Screen Shot 2020-08-28 at 2.25.46 PM.png

 Would love to get this taken care of asap as I'm needing to send this over to my client asap.

 

Thank you

TOPICS
Bug, Import and export, Performance

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174

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Aug 28, 2020 0
Adobe Community Professional ,
Aug 28, 2020

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can you share one page of your indesign file with us?

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Aug 28, 2020 0
New Here ,
Aug 28, 2020

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Yes the indesign file is on the left of the picture

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Aug 28, 2020 0
Adobe Community Professional ,
Aug 28, 2020

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I've meant if you can upload one page of your file on drop box or similar and we can download it and check it

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Aug 28, 2020 0
Adobe Community Professional ,
Aug 28, 2020

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Which version of InDesign and OS?

Try turning off GPU Performance in InDesign Preferences to see if that helps.

 

 

 

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Aug 28, 2020 0
New Here ,
Aug 28, 2020

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I am using InDesign Creative Cloud, and I just updated it today.

 

i will try the GPU performance preferences now, thank you

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Aug 28, 2020 0
Adobe Community Professional ,
Aug 28, 2020

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Did you create the file? Wouldn't it be possible that these black shapes are on another layer?

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Aug 28, 2020 0
Adobe Employee ,
Aug 28, 2020

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Hi

Are you on the latest InDesign 15.0.2?

Are you using a variable font? If yes, which one?

Is underline on?

We are aware of a bug in which such a thing happens when underline is apploed to characters written in a particular type of variable font

Currently, am not aware of any workaround to this problem

 

Thanks

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Aug 28, 2020 0