P: 10 Pictures do not sync.

[FeedbackCommunityMember]

Hi all,

I'm facing the same issue since a couple of days.

Followed instructions from above, deleted the pictures that was causing the issue, restarted LRC but now syncing is stuck on 10 remaining pictures with no apparent sync issues/ errors.

As some people indicated in the past: I'd be glad to hear any tips from you guys, or better yet, some help. It's a complicated issue, and I'd be very happy to make peace with my ever-turning syncing symbol.

Kind regards,
Dieter

Note: This conversation was created from a reply on: Lightroom Desktop: 1 Syncing Photo Never Syncs.

[FeedbackCommunityMember]

I've just installed the latest update and restarted my laptop.  Unfortunately, I am still having the same sync issues. I have 26 photos stuck syncing. They haven't synced to lightroom mobile at all. 

[mtnrunner2]

I had images stuck on "Building smart preview for Lightroom ecosystem" and this worked for me as well, although it took maybe 5 or 10 minutes for 17 photos. I keep Lightroom updated, but version is:  

Lightroom Classic version: 10.1.1 [ 202101041610-8c69aa4e ]
Operating system: Windows 10 - Business Edition
Version: 10.0.19042

[cbroult]

This is currently the workaround that quickly resynced many pictures on my side.

[cbroult]

That unfortunately did not work. I shutdown LR C, removed the "YourCatalogName Sync.lrdata" folder and restarted LRC, reactivated sync and all pictures were successfully sync. Definitely a bug to be solved. I captured an LRSync diagnostic file that I would love to provide to support.

[alexeit20270339]

*alan_haynes thank you, this worked for me. Also, this was the only thing that worked. Rebuild Sync seems an overkill for one stuck file. Also, I don't see this in you recommendations, but I readded the stuck file to a synced collection, and it synced. Not right away, but it did.

[markdavidgerson]

I’m glad this issue has been resolved for some, but nearly a year later not only has it not been resolved for me but the gentleman from Adobe who was helping me (you know who you are) has stopped responding to me, with no explanation. Frankly, I’m fed up with Adobe “support” and if I could find alternatives to the products I now use, from a company where the word “support” actually had meaning, I’d switch.