P: 13.3 update badges for "Likes" on sync'd collections are no longer showing on pictures

[MatthewDoudt]

Just got off a 1 hour call with tech support and they verified my bug on both mac & windows.

After the update 13.3 the yellow badge no longer shows up for "Likes" on either the individual photo or on the collection name for sync'd collections.  If someone whos selecting pictures via the shared link to a sync'd collection clicked a heart on a picture, using the previous version, a small yellow badge would appear on the picture in Lightroom Classic as well as a badge would appear next to the collection name in the left hand column.  This No Longer Works after the update for "Likes".  It does still work for Comments though.

This is an issue because "Likes" allow us to sort by our clients selections in order to know which pictures they've chosen.  Comments require typing something and clicking "Submit" which seems to work, but "Likes" only require clicking on the heart.  Both actions used to cause the Yellow Badge to appear.  Now it only appears for Comments.

This is super important to my workflow for allowing clients to select pictures and for me to quickly be able to know which files they selected by "Sorting by last comment".

The Adobe Tech Person was able to verify this on my computer and on his own computer in both Mac & Windows environments.

If I can throw out a related feature request.  Almost every client I work with asks me if theres a way for them to sort their "Likes" on the Public Web Link.  Sadly there is not so they are reliant on me telling them how many selections they've made.  If we could have a Sort or even just a running total of Likes/Comments on the Web Link, that would be amazing!  My Clients are either choosing a certain number of pitures from a large gallery or selecting the total number of pictures they are paying for and in both circumstances, knowing "How Many Likes" they've selected would be really beneficial.

Thanks for your attention to this Bug!

Blessings, Matt

[Wurstkrapfen]

Why are you removing useful stuff, photos that got a like via shared web link used to show a yellow symbol until I checked in in LRC and it was possible to sort those photos and convert the likes to picks.

Now they don't turn yellow anymore, I cant sort them by "last comment" how am I supposed to work with that?

[kapplegate44]

Please fix this issue Adobe! Thank you Matt for sharing this concern. Its a MAJOR concern.

[TheImageCella]

I have the same issue and it needs to be resolved as soon as possible. As a poor workaround, I have been using lightroom desktop to filter by likes and then rating the images which then filters back to classic.   

[MatthewDoudt]

Crazy thing is that this works in the cloud version of Lightroom.  Not only does it still work but you can also sort separately by "Likes" and "Comments".  This is brilliant.  Can we please put this feature back into the version that Professionals Use and add the separate sorting?  Why would you take this out of Classic yet leave it in the other version?

[MatthewDoudt]

Thanks for this solution!  They stll need to fix this but this is a work around for the moment!

[Mohit Goyal]

Hi all,

We are happy to announce the release of Lightroom Classic 13.3.1, which incorporates the fix for this particular problem. To see the list of all fixed issues, click here

To update Lightroom Classic to 13.3.1, click "Update" in the Creative Cloud desktop app next to Lightroom Classic. More detailed instructions for updating

Let us know if the update resolves the problem for those affected, and share your feedback.

Thanks,

Mohit

[Wurstkrapfen]

Not working.

[YannigVdW]

LrC 13.3.1 indeed brings back the yellow comment icon when a photo got a like.

But:

- When hovering over the Likes counter in the Comments panel, you can't see when the like was made. This was possible before version 13.3.

- When removing a like, the comment badge does not disappear, even though the Comments panel correctly shows "0 Likes".

[ralfb91764357]

also got confirmation from support that 13.3.1 does not fix the "like" Problem. Could you please fix this, too.

[PatricNadeau]

13.3.1 did not fixed the problem for me. Can't beleive its been more than a week as a rely heavily on that feature with clients. 

[Vidhya S]

Hi PatricNadeau,

Thank you for checking this. The likes notification is working for us in 13.3.1 version. 

Could you please make sure that "Thumbnail Badges" is checked under "Cell Icons" in View options?

Let us know if you still see this issue.

Thanks!

Vidhya S

[PatricNadeau]

It works for new likes after the update, but not for photos liked before! 

[Wurstkrapfen]

I'm not getting notifications about new comments.

[YannigVdW]

+100 for this feature.

There are filters and features in Lightroom (desktop) that are very interesting, but are not available in LrC.

[YannigVdW]

Today I discovered another problem with 13.3.1. I'm talking about the exact same shared collection here. Both Lr and LrC are completely synced without errors.

Lr has 236 likes.

LrC has 239 likes

I've singled down the 3 photos that appear commented in LrC but have no like/comment in Lr. They have the comment badge, but 0 Comments/0 Likes in the Comments panel.

I wish I didn't have to deal with this and could just do my job.

[MatthewDoudt]

Sadly this is NOT FIXED.  Lightroom Classic does now turn on the yellow badge when a client clicks the "Heart" in a sync'd collection BUT the yellow badge DOES NOT GO AWAY if they then Unclick the same heart.  So while its somewhat working, it doesn't work as a way for clients to narrow down their selections and send to us.  

The Badge turns on but doesn't turn off.  

Also, I'm finding a weird thing if I send a collection to someone for editing (as a catalog) and then they return it to me, when I import the catalog back into Lightroom Classic to see the edited photos, the pictures are removed from the sync'd collection.  This never used to happen as this is the way that many editing companies pass edited files back and forth.  Its not a huge deal but they shouldn't disappear from my sync'd collection when they're imported back into Lightroom Classic.

[John R Ellis]

@MatthewDoudt: "if I send a collection to someone for editing (as a catalog) and then they return it to me, when I import the catalog back into Lightroom Classic to see the edited photos, the pictures are removed from the sync'd collection."

Please post this as a separate bug report:

https://community.adobe.com/t5/lightroom-classic-bugs/how-do-i-write-a-bug-report/idi-p/12386373 

Your comment here will get lost, since this thread is about a different bug.

[TheImageCella]

Thank you for highlighting this, I would not have noticed.  I can confirm I have the same issue. 

[Rick Spaulding -]

Greetings everyone,

Updates for the Adobe Photography Products have been released. The June 2024 updates contain an update for this issue.

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

Thank you for your patience.

[Wurstkrapfen]

Did it fix this? Does not seem like it for me.

[Wurstkrapfen]

I see neither likes nor comments as before the update, tested several times.

[pixldk]

I just installed the 13.5 release and this still does not work.

Neither the yellow comment badge in the commented/liked images show up, nor does the badge under collection indicating that there are comments in the particular collection.

And sorting by last comment time does not work either.

I'm referring to images/collections that have cmments/likes made in the online galleries prior to 13.3.
FYI Badges are turned on (and I see badges for cropped and developed adjustments.

[HDelion]

J'ai toujours le probleme également meme avec la version 13.5

[Markus-W]

I'm on LRC 13.5.1 but likes and comments from clients still don't sync back to the collections, there are no "yellow badges".
Very annoying ...

[pixldk]

I’ve done about 4 days of chat and online support with various levels of Adobe support until I reached someone that said they would take it to thengineering team:
They say they now know what the problem is (a bug) and have closed my support ticket, and said that a new software version that will fix the problem should be out soon.
That was 3 weeks ago…

Best regards
Thomas Holm - Pixl Aps