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Participant
January 25, 2024

P: (14.3) Sonoma - WB Picker Loupe Tool is stuck after first click

  • January 25, 2024
  • 54 replies
  • 12632 views

Running 13.1 on intel iMac, Sonoma.  Grab the eyedropper for white balance and the loupe window gets stuck on the first color it touches.  Still can pick different spots to change WB, but the loupe never changes as you move around image.  This is new since Sonoma upgrade.  Restarts, etc., did not resolve.

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54 replies

Rikk Flohr_Photography
Community Manager
Community Manager
February 1, 2024

Bugs are filed against Classic and Desktop; this thread contains reports from both applications.

Note: macOS 14.5 is reported to fix the issue on Classic 13.2 but introduces a crash on LrD 7.2.  Lightroom Desktop's next release should address the crashing introduced in the combination of 7.2 and macOS 14.5

 

Rikk Flohr: Adobe Photography Org
Participant
February 1, 2024

I'm seeing the same issue with the white balance picker in LrC.  iMac 2020 running Sonoma 14.3, LrC 13.1. I looked in Camera Raw to see if the same thing happens but there is no loupe view. I do see the image change colors in the Navigator window (LrC). I have not reset preferences here yet, but I see it didn't work for one person.

GoldingD
Legend
January 25, 2024
iMac, Sonoma

'What MACOS Sonoma version number?

Participant
January 29, 2024

Same problem on my new MacBook Pro 16" M2 Pro. 32 Gb memory, running Sonoma 14.3 and LR 13.1

Have resetted my LR prefs but same result

Participating Frequently
January 29, 2024

I had not tried it myself yet, but I do see the same issue. The eyedropper works fine, and when I look at the image preview in the upper left corner, I do see the image preview change while going over the image with the eyedropper. But the eyedropper loupe does nothing. @Rikk Flohr: Inactive this look like a bug.

 


Hello everyone,
the magnifying glass of the white balance or point color does not work and does not show a magnification of the image. The zoom display seems to hang up.
I am on Lightroom 7.1.2 and MacOS Sonoma 14.3.

I have no idea what the problem is or how I can solve it.
Beste regards,

Philipp

  

JohanElzenga
Community Expert
Community Expert
January 25, 2024

First thing to try with strange issues like this is resetting the preferences: 

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

 

-- Johan W. Elzenga