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P: Blackouts on secondary display in LR14.1

Explorer ,
Dec 13, 2024 Dec 13, 2024

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When editing an image in the Develop Module ie changing any of the sliders the image on the secondary display momentarily turns black. The primary display stays ok.

 

PC specifications:
LR 14.1 - Using Graphics Processor on Auto or Custom
W11 Pro - 23H2
Intel Core i7 12700 K - 32 GB RAM
GeForce RTX 3060 Ti - 8GB - with the latest drivers

Bug Investigating
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correct answers 1 Pinned Reply

Adobe Employee , Jan 02, 2025 Jan 02, 2025

The team has finally been able to experience a reproducible case and a bug has been logged. 

Thank you for your reports. 

Status Investigating

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Explorer ,
Dec 23, 2024 Dec 23, 2024

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Rikk,

 

Can you share any news from the developers? 

 

On my system, the problem seems to be happening with increasing frequency. What was a minor annoyance is becoming a productivity hit.

 

Thanks,

Tony

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Community Beginner ,
Dec 27, 2024 Dec 27, 2024

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Same blackout issue here too, LR 14.1.1, NVIDIA RTX 4070Ti with latest studio driver v566.36 (10 Dec 2024), i9-13900K Win11 Pro with all latest updates, 2 x ViewSonic VP2776 monitors running at 2560x1440 165Hz. I have noticed however that if I turn on [Enabe HDR in Library] in LR preferences, the black screen issue seems to go away - not a fix but it is a workaround.

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Community Beginner ,
Dec 28, 2024 Dec 28, 2024

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Another update (but this will probably be in the wrong conversation). 
I use the Navigator panel to provide my second screen image in PS
I've just noticed the same problem occurs (as with LrC second screen)
when using the Camera Raw Filter.  Possibly a Camera Raw issue in both cases?
If someone knows where to post this 'update' I would appreciate the guidance!  

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Adobe Employee ,
Jan 02, 2025 Jan 02, 2025

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The team has finally been able to experience a reproducible case and a bug has been logged. 

Thank you for your reports. 

Rikk Flohr: Adobe Photography Org
Status Investigating

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Explorer ,
Jan 02, 2025 Jan 02, 2025

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Thanks for reporting this. Looking forward to the fix!

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