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4

P: Blackouts on secondary display in LR14.1

Explorer ,
Dec 13, 2024 Dec 13, 2024

When editing an image in the Develop Module ie changing any of the sliders the image on the secondary display momentarily turns black. The primary display stays ok.

 

PC specifications:
LR 14.1 - Using Graphics Processor on Auto or Custom
W11 Pro - 23H2
Intel Core i7 12700 K - 32 GB RAM
GeForce RTX 3060 Ti - 8GB - with the latest drivers

Bug Fixed
TOPICS
Windows
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correct answers 2 Pinned Replies

Adobe Employee , Jan 02, 2025 Jan 02, 2025

The team has finally been able to experience a reproducible case and a bug has been logged. 

Thank you for your reports. 

Status Investigating
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Adobe Employee , Feb 12, 2025 Feb 12, 2025

Greetings all, 

 

A new update for Adobe Photography Products has been released.  The February updates contain an update for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for being so patient.

Status Fixed
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38 Comments
Explorer ,
Dec 23, 2024 Dec 23, 2024

Rikk,

 

Can you share any news from the developers? 

 

On my system, the problem seems to be happening with increasing frequency. What was a minor annoyance is becoming a productivity hit.

 

Thanks,

Tony

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Community Beginner ,
Dec 27, 2024 Dec 27, 2024

Same blackout issue here too, LR 14.1.1, NVIDIA RTX 4070Ti with latest studio driver v566.36 (10 Dec 2024), i9-13900K Win11 Pro with all latest updates, 2 x ViewSonic VP2776 monitors running at 2560x1440 165Hz. I have noticed however that if I turn on [Enabe HDR in Library] in LR preferences, the black screen issue seems to go away - not a fix but it is a workaround.

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Community Beginner ,
Dec 28, 2024 Dec 28, 2024

Another update (but this will probably be in the wrong conversation). 
I use the Navigator panel to provide my second screen image in PS
I've just noticed the same problem occurs (as with LrC second screen)
when using the Camera Raw Filter.  Possibly a Camera Raw issue in both cases?
If someone knows where to post this 'update' I would appreciate the guidance!  

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Adobe Employee ,
Jan 02, 2025 Jan 02, 2025

The team has finally been able to experience a reproducible case and a bug has been logged. 

Thank you for your reports. 

Rikk Flohr: Adobe Photography Org
Status Investigating
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Explorer ,
Jan 02, 2025 Jan 02, 2025

Thanks for reporting this. Looking forward to the fix!

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Explorer ,
Jan 29, 2025 Jan 29, 2025

Hi Rikk,

 

I'm curious whether the team has got any news to report on this?

Thanks, Job

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Participant ,
Jan 29, 2025 Jan 29, 2025

Too busy working on 'AI' to justify the extortionate prices, or still trying to find anyone that has a grasp of how a PC works...

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New Here ,
Feb 02, 2025 Feb 02, 2025

I'm having this issue with the latest version of LRc. Downgrading to 14.0.1 seems to have resolved it for me for now. 


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Contributor ,
Feb 02, 2025 Feb 02, 2025

At my side the same.

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Participant ,
Feb 12, 2025 Feb 12, 2025

It may be a coincidence, or my imagination (not either) but it is far worse today.

What was short 'blackouts' and occasional has become almost unusable.

For this money it should be a priority to get it fixed!

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Adobe Employee ,
Feb 12, 2025 Feb 12, 2025

Greetings all, 

 

A new update for Adobe Photography Products has been released.  The February updates contain an update for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for being so patient.

Rikk Flohr: Adobe Photography Org
Status Fixed
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Explorer ,
Feb 13, 2025 Feb 13, 2025

Thank you!

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Explorer ,
Feb 15, 2025 Feb 15, 2025
LATEST

Hi Rikk,

 

Thanks for the update and a big thanks to the team.

It at least fixed my problem! 

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