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P: Crash (10054278) CameraRaw.dll

New Here ,
Oct 17, 2024 Oct 17, 2024

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I updated Lightroom on Oct 16, 2024, and now it keeps crashing shortly after I open it. What can I do?

 

Thanks!

Bug Investigating
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correct answers 1 Pinned Reply

Adobe Employee , Oct 17, 2024 Oct 17, 2024

I've located your LrC report and written a bug. Updating status.

Status Investigating

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New Here ,
Oct 17, 2024 Oct 17, 2024

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I am on an iMac if that helps. 

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Community Expert ,
Oct 17, 2024 Oct 17, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop bugs">

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Adobe Employee ,
Oct 17, 2024 Oct 17, 2024

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We’ve reviewed the email address you use with this forum and find no crash reports in our system.

 

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe’s?  Apple’s?

 

 

Rikk Flohr: Adobe Photography Org

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New Here ,
Oct 17, 2024 Oct 17, 2024

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It appears to be both Lightroom and Apple that I get error messages from. Separate windows. The LrC window has heading Error Report for "Lightroom Classic". It shows the same email address as I have on this forum, which starts with "jeff". I have clicked "Send report" on this dialogue window several times over the last couple days. I just did so again now. Thanks.

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Adobe Employee ,
Oct 17, 2024 Oct 17, 2024

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You are in the wrong forum. I will move your post over to Classic. 

Rikk Flohr: Adobe Photography Org

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Adobe Employee ,
Oct 17, 2024 Oct 17, 2024

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It is much easier to find the Crash Reports if we check Classic instead of Desktop! 
You don't say so, but I guess you are using 14.0.1?

Rikk Flohr: Adobe Photography Org

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Adobe Employee ,
Oct 17, 2024 Oct 17, 2024

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I've located your LrC report and written a bug. Updating status.

Rikk Flohr: Adobe Photography Org
Status Investigating

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New Here ,
Oct 17, 2024 Oct 17, 2024

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Yes. 14.0.1. Thanks.

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New Here ,
Oct 18, 2024 Oct 18, 2024

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Should I just uninstall version 14.0.1 and reinstall the prior version? 

 

I tried uninstalling and reinstalling 14.01.1 with no luck. 

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