P: Crash (10054278) CameraRaw.dll

[Jeffica]

I updated Lightroom on Oct 16, 2024, and now it keeps crashing shortly after I open it. What can I do?

Thanks!

[Jeffica]

I am on an iMac if that helps. 

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop bugs">

[Rikk Flohr: Photography]

We’ve reviewed the email address you use with this forum and find no crash reports in our system.

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe’s?  Apple’s?

[Jeffica]

It appears to be both Lightroom and Apple that I get error messages from. Separate windows. The LrC window has heading Error Report for "Lightroom Classic". It shows the same email address as I have on this forum, which starts with "jeff". I have clicked "Send report" on this dialogue window several times over the last couple days. I just did so again now. Thanks.

[Rikk Flohr: Photography]

You are in the wrong forum. I will move your post over to Classic. 

[Rikk Flohr: Photography]

It is much easier to find the Crash Reports if we check Classic instead of Desktop! 
You don't say so, but I guess you are using 14.0.1?

[Rikk Flohr: Photography]

I've located your LrC report and written a bug. Updating status.

[Jeffica]

Yes. 14.0.1. Thanks.

[Jeffica]

Should I just uninstall version 14.0.1 and reinstall the prior version? 

I tried uninstalling and reinstalling 14.01.1 with no luck. 

[pvamic41]

MacBood Pro, Apple M4 Max, 128GB, 8TB, Sequoia 15.3.1,  LRc 14.2

This started yesterday, I start LRc and I do nothing and it shuts down and a report is generated. 

I have uninstalled, reinstalled and used an older lrcat with no results. I have uninstalled all Adobe productes (PS and PS beta).  I have around 22K in photos if that matters.  I am at a lost of what to do next, other that build a new catalog which I really don't want to do. 

Please HELP!!  

Apparently a corrupt catalog.  So I am rebuilding a new catalog.  Just a friendly reminder keep more than on backup of your catalog.  

Partial report:

-------------------------------------

Process: Adobe Lightroom Classic [5920]
Path: /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic
Identifier: com.adobe.LightroomClassicCC7
Version: 14.2 (14.2)
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2025-02-22 09:45:07.4279 -0600
OS Version: macOS 15.3.1 (24D70)
Report Version: 12
Anonymous UUID: C4238A6B-0837-140C-1BB2-E4D2F400F40E

Sleep/Wake UUID: 23BFE341-BEAA-4243-A471-349CC0C1291D

Time Awake Since Boot: 20000 seconds
Time Since Wake: 6851 seconds

System Integrity Protection: enabled

Crashed Thread: 81 Worker Thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000151c26
Exception Codes: 0x0000000000000001, 0x0000000000151c26

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [5920]

VM Region Info: 0x151c26 is not in any region. Bytes before following region: 4337509338
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START
--->
__TEXT 1029e4000-10376c000 [ 13.5M] r-x/r-x SM=COW /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic