P: Crashes every time I click on a video

[Steff_Adob]

Since I updated LrC to version 14.0.1, I can't play videos in library mode any more. Lightroom crashes every time I click on a video. 

(MacBook Pro, Intel), MAC OS 15.0.1, short video from iPhone 12 mini.

I have sent an error report to Adobe each time and had my system checked each time (no incompatibilities were found).

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules.]

[Rikk Flohr: Photography]

I've located your crash report - thank you! 
I've also launched an investigatory ticket with the Classic team. 

[Steff_Adob]

Thanks a lot !! I hope that the problem can be solved.

[bbmd52]

I have the same problem

[tom_griggs]

I also have the same issue.

[melissar24486996]

I am also experiencing the same issue

[chrisg300]

I also have the same problem

[Oliver Andrews]

I'm seeing this too, crashing when opening video files in Loupe View in v14.01.

However, what I have discovered is that it seems to be related to video orientation. If I go into Loupe View on a video which is horizonal then it opens OK, and any other video I click on after that also displays and plays OK, regardless of orientation. However, if I go into Loupe View on a video which is vertical, then LrC crashes. Even if I've previously been into Loupe View starting with a horizontal video, and then played a vertical video whilst still in Loupe View, if I come out and then try to go back in on the same vertical video it'll cause a crash. I hope that makes sense!

The crash reports I've been submitting should all have my account email associated with them if needed.

[tom_griggs]

I tested out what Oliver wrote, and it's exactly the same for me. The horizontals work when I move into Loupe view, the verticals make it crash. I can only see verticals by clicking around inside Loupe view via the icons at the bottom of the program.

[Graig27230921dbmx]

Same problem here, but I was told I was the only one when I reported it here: https://community.adobe.com/t5/lightroom-classic-discussions/crash-when-selecting-video-files-lightr...

I'll note that this does not happen in Lightroom Classic 13, but of course you can't downgrade a catalogue once it's been upgraded to 14, so this means a loss of what might be a lot of work. It's been over a month now, when's the fix coming, Adobe?