unfortunately exporting large TIFF files (panorama files created with PTGui Pro 12.22) is not possible anymore with LrC 13.0 and 13.0.1. I just reinstalled the lates version of 12, with which it isn't a problem. With version 13 I get always this: "• $$$/CRaw/Error/Unknown=There was an unknown error. (28)"
The original files have about 18.000 x 9.000 pixels. The export resolution does not matter, the problem occurs whether I specify a different smaller resolution or export the original resolution.
Thanks for reporting the issue. However, we are not able to reproduce the issue internally. Could you please share few files for which these error occurs. It would help us to investigate further.
This is a problem for me too. Pano dng files. Not all but majority that I have tried to export to disk. Lightroom has be come terrible to use when handling panos. Started off about 6 months ago and is now almost not useable.
Argh, STILL having this issue. When is a fix likely? I'm trying to export a client shoot and it's super awkward! My files with errors seem to be ones I shot the day before the upgrade, that have been edited. Any not edited are exporting OK.
To further the problem, It is with only dng. Large tif seem to be fine. All I have to do is select a dng pano file and it can take up to a minutes of black screens and
Keeps popping up. Applying a mask to the dng is painful. changing to another dng file is painful. Really really slow.
I am also having this issue. STILL. When is a fix coming? This is stopping me delivering photos for a client. Embarrasing. My files are small, and I'm only trying to export to JPG. Is it the way Im trying to export? These are all single shots. There is no point attaching files, as they are unedited. I can't get the edited ones out of lightroom. Unedite export fine. PLEASE HELP.
We would need some logs from your machine to investigate further.
You can find the logs in here "~/AppData/Roaming/Adobe/CameraRaw/Logs/"
Kindly share us the logs you see in this folders. If no logs are present, kindly open LRC and try to replicate the error by exporting the files and attach the logs here.
We would need some logs from your machine to investigate further.
You can find the logs in here "~/AppData/Roaming/Adobe/CameraRaw/Logs/"
Kindly share us the logs you see in this folders. If no logs are present, kindly open LRC and try to replicate the error by exporting the files and attach the logs here.
It may be for you but other than slowing down when editing, so far, tiff has not been my problem. Dng are just a mess to touch for me. Cannot edit with masks as the computer slows to a crawl with "not responding". Just selecting a dng file almost stops my machine. I did get two dng to export but the rest simply will not anymore but they were not a problem till recently.
Part of the issue is WE CAN"T EXPORT to show you the files. Here is the file I got for my logs - an update would be appreciated seeing this has been going on for 3 weeks. Issue is ALL edited photos from what I can see now. Desparate for help. Here is the log file: AdobeLogs_20231031_075605_607-win-GS.zxp
I always export a large, high res version and a small web-sized, shareable version of each photograph to be delivered to clients. Recently, the large one's are exporting fine, but the small versions have around 15 per job that are failing to export correctly. I've discovered that once the longest side is over 2500px it is ok. I have installed and re-installed the app and nothing has changed, it all seems very odd and I would greatly appreciate finding a solution.
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