P: Delay after selecting Export

[Potyike]

Hey guys !

After the latest update, I'm facing a rather annoying problem. After I do all my export settings and press EXPORT Button, LR seems to time out for a couple of minutes (and don't respond) until it starts the export. After that the export time is quick as usual ! 

LR Classic ver 12

MacOS Monterey 12,6

[kisten27362146f844]

I am currently using Windows 11 and just bought a new computer with higher than recommended specs. It runs great except when I export then it takes over a minute to export. I used to use a basic computer with low specs and could get it to export instantly when it started bogging down and running slow I upgraded but I'm not getting faster results

[F. McLion]

Please share more details on your setup, as well as the exact version of Lightroom Classic.

Please open the LR menu command Help > System Info and copy/paste the entire contents here.

[Rikk Flohr: Photography]

Does this sound like your issue: https://community.adobe.com/t5/lightroom-classic-bugs/p-delay-after-selecting-export/idc-p/13321062/ 

[kisten27362146f844]

Sort of. I use windows 11. I hit export and (I timed it) it takes a minute and a half to actually export. The arrow/mouse starts to spin immediately it literally takes that long to actually export and be able to move on to the next image

[kcpalm]

Lightroom Classic version: 12.0.1 [ 202210260744-9e008017 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Home Premium Edition
Version: 10.0.22621
Application architecture: x64
System architecture: x64
Logical processor count: 16
Processor speed: 1.9GHz
SqLite Version: 3.36.0
CPU Utilisation: 3.0%
Built-in memory: 64872.2 MB
Dedicated GPU memory used by Lightroom: 644.6MB / 1927.9MB (33%)
Real memory available to Lightroom: 64872.2 MB
Real memory used by Lightroom: 1277.3 MB (1.9%)
Virtual memory used by Lightroom: 2080.0 MB
GDI objects count: 684
USER objects count: 2265
Process handles count: 2287
Memory cache size: 47.5MB
Internal Camera Raw version: 15.0 [ 1261 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 280MB / 32436MB (0%)
Camera Raw real memory: 281MB / 64872MB (0%)
System DPI setting: 120 DPI
Desktop composition enabled: Yes
Standard Preview Size: 1680 pixels
Displays: 1) 1920x1080
Input types: Multitouch: Yes, Integrated touch: Yes, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
DirectX: NVIDIA GeForce MX550 (31.0.15.1700)
Init State: GPU for Image Processing supported by default with custom export support
User Preference: Auto

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: C:\Users\squea\OneDrive\Pictures\lightroom\12\12\12\12.lrcat
Settings Folder: C:\Users\squea\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) Flickr
3) Nikon Tether Plugin

Config.lua flags: None

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[johnrellis]

In the other thread, you wrote, "Sort of. I use windows 11. I hit export and (I timed it) it takes a minute and a half to actually export. The arrow/mouse starts to spin immediately it literally takes that long to actually export and be able to move on to the next image"

Those are the same symptoms that many others have experienced,  Two troubleshooting steps that might help:

1. Are you exporting with a watermark? Try exporting without one.

2. Do the LR menu command Help > System Info and copy/paste the entire contents here so we can see exactly which versions of hardware and software LR thinks you're running.

[johnrellis]

@Rikk Flohr: Photography, please merge with that Bug report:

https://community.adobe.com/t5/lightroom-classic-bugs/p-delay-after-selecting-export/idi-p/13287743

[kcpalm]

I've always used a watermark and only recently started having this problem

[kcpalm]

actually I just tried it. I've always used a watermark and need to use one. It only recently started this delay, but it seemed to speed up not ususing one. Very dissapointing. How does this get fixed?

[johnrellis]

"I've always used a watermark and only recently started having this problem"

If you export without a watermark, does it proceed at the normal speed?

[johnrellis]

"It only recently started this delay, but it seemed to speed up not ususing one."

If it's a text watermark, check to see if it has the Shadows setting checked -- if so, uncheck it. That's a known cause of slow exports.

"How does this get fixed?"

This thread is the official bug report. It has been marked "Acknowledged" by Adobe, which means it's in their internal tracking system. Unfortunately, Adobe rarely indicates when a bug might be fixed.  A new version of LR comes out about every 8 weeks, so we might expect to see the next release mid-December.

[devilla.mac]

Any updates? Will Adobe refund all the time we could not use LR12 dues to their incompetence? I would like to remind Adobe that then clock is ticking and we are subscribed to something we are not getting.

Cheers.

[devilla.mac]

Any news on their "Internal Tracking System"? Been a while and I am still paying for a service that I am not getting.

P.s. I have also noticed that I seem unable to import files directly from my desktop. Will it take another 6 months to fix?

[maiakphotos]

I just started using the new LR 12.1 on a Mac with OS 12.6.1.  I'm getting the slowdown after clicking the Export button too. The file is only 2048px, about 2MB. Export shouldn't be slow. I hope there's a solution to this soon!

Here is the System Info. 

Lightroom Classic version: 12.1 [ 202212072312-d7ab524b ]
License: Creative Cloud
Language setting: en
Operating system: Mac OS 12
Version: 12.6.1 [21G217]
Application architecture: x64
Logical processor count: 4
Processor speed: 3.8GHz
SqLite Version: 3.36.0
Built-in memory: 40,960.0 MB
Real memory available to Lightroom: 40,960.0 MB
Real memory used by Lightroom: 11,065.7 MB (27.0%)
Virtual memory used by Lightroom: 56,696.0 MB
Memory cache size: 2,992.2MB
Internal Camera Raw version: 15.1 [ 1329 ]
Maximum thread count used by Camera Raw: 3
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 1573MB / 20479MB (7%)
Camera Raw real memory: 1614MB / 40960MB (3%)
Standard Preview Size: 1024 pixels
Displays: 1) 5120x2880

Graphics Processor Info:
Metal: AMD Radeon Pro 580
Init State: GPU for Export supported by default
User Preference: Auto

Application folder: /Applications/Adobe Lightroom Classic
Library Path: /Users/maiakphotography/Pictures/Lightroom/Lightroom Catalog-v12.lrcat
Settings Folder: /Users/maiakphotography/Library/Application Support/Adobe/Lightroom

Installed Plugins:
1) AdobeStock
2) Focus Point Viewer
3) HDR Efex Pro 2
4) Nikon Tether Plugin
5) SmugMug

Config.lua flags: None

[johnrellis]

@maiakphotos,

1. Is there a delay of 30 seconds or more before the first file is exported, and then the export proceeds at the same speed it used to?  Or are the first photos exported immediately but all the photos export more slowly?

2. Try unchecking the option Preferences > Performance > Use GPU For Export -- does the problem improve?

3. Are you exporting with a watermark?  If so, try exporting without a watermark -- do the problem improve?

[maiakphotos]

@johnrellis
Wow, the first two suggestions didn’t change anything, but removing the watermark did!  But I need the watermark ☹











Maia Kennedy Photography
maiakphotography.com
maiakdesign.com

[johnrellis]

If it's a text watermark with Shadows, try disabling the Shadows.

[maiakphotos]

@johnrellis the watermark is a PNG image.

[johnrellis]

@maiakphotos You could try editing the PNG and saving it as a new PNG, then creating a brand new preset. That has helped work around other problems, and it may not help here, but it's worth a try.

[maiakphotos]

@johnrellis I deleted the watermark in LR and created a new one, unfortunately that didn't work. I also tried deleting and recreating the User Preset in LR, but that didn't work either.  LR hangs w/ pinwheel of death after clicking the Export button. Anything else I can try? Adobe know about and is working on this issue?

[maiakphotos]

@johnrellis I also tried deleting the com.adobe.LightroomClassicCC7.plist file. That didn't work either. 😞 

[johnrellis]

The status at the bottom of the first post indicates that Adobe has acknowledged this bug, which means it is being tracked in the internal system.  They rarely say when they expect a bug to be fixed, and any updates from them will appear here.

[Michael27870078jio4]

I have the same issue  with exporting.

When I want to export a file with a water mark, the export window prompt, then I click on "export" and

for at least 30-60 seconds nothing happenes (the mouse sign shows "busy"), after that the export

starts.

[johnrellis]

"I have the same issue  with exporting. When I want to export a file with a water mark, the export window prompt, then I click on "export" and for at least 30-60 seconds nothing happens (the mouse sign shows "busy"), after that the export starts."

Is this a text watermark that has Shadow enabled?  If show, uncheck Shadow -- does the problem still occur?  If not, then that's a possible workaround until Adobe fixes the bug.

[KarelU]

I can concure that the problem still exists in LrC 12.1 on macOS Ventura 12.1 (running on a MacStudio Ultra, 64Gb memory).
It takes around 5sec after clicking the Export button before there is export activity