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10

P: Delay after selecting Export

Community Beginner ,
Oct 22, 2022 Oct 22, 2022

Hey guys !

 

After the latest update, I'm facing a rather annoying problem. After I do all my export settings and press EXPORT Button, LR seems to time out for a couple of minutes (and don't respond) until it starts the export. After that the export time is quick as usual ! 


LR Classic ver 12

MacOS Monterey 12,6

Bug Fixed
TOPICS
macOS , Windows
11.5K
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correct answers 2 Pinned Replies

Adobe Employee , Nov 03, 2022 Nov 03, 2022

Update:@johnrellis  
I was finally able to repro this on an older Win 10 system. I will update the investigation bug with the new information. 

 

Update: Newer posts by some customers indicate that a drop shadow on a text watermark will induce bad behavior. I've tested and see no evidence of that based upon the information provided so far. 

Testing on a Mid 2022 Macbook Pro M1 using OS 12.6 and LrC 12.0.1

  1. Create a Watermark with Text containing a drop shadow.
  2.  Export 23 raw files to full size JP
...
Status Investigating
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Adobe Employee , Mar 06, 2023 Mar 06, 2023

Updating status to Fixed

Status Fixed
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replies 139 Replies 139
139 Comments
Explorer ,
Jan 15, 2023 Jan 15, 2023

No changes. Updated and it takes 30 seconds before the export stats when using watermarks. 😡

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Community Beginner ,
Feb 11, 2023 Feb 11, 2023

Hey All:

Been doing a ton of research and coming up empty handed, when I am exporting a photo (yes even a single photo) I click on the export button and there is a few second delay before lightroom takes action, its annoying for sure and on my four year old Mac I didnt have the issue.

Brand new Macbook Pro - M2 Max processor - 32 gig of memory - Mac OS Ventura 13.2 - 994 gig available on primary HD - photos are located on NVM drive (2361 meg write speed 2612 read speed with 143 gig available on that drive).

Preferences: Use GPU for export is on - Camera Raw Cache is set to 40 gig (are there other performance settings?).

Lightroom classic 12.1 release - all updates applied.

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Community Beginner ,
Feb 11, 2023 Feb 11, 2023

Hello - still experiencing this problem.

It is very specifically related to exporting when using a watermark, I uncheck and it works as expected.

This has been open so long Adobe HAS to get this wrapped up, I am pretty much at a standstill until this gets remediated.

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LEGEND ,
Feb 11, 2023 Feb 11, 2023

A lot of people have reported this bug.

 

1. Are you exporting with a watermark?  If so, does the problem occur when exporting without a watermark?

 

2. Try exporting with Preferences > Performance > Use GPU For Export unchecked.

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LEGEND ,
Feb 11, 2023 Feb 11, 2023
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Community Beginner ,
Feb 12, 2023 Feb 12, 2023

Yes with watermark and I have changed that setting.

I cant believe this issue has been open this long.

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LEGEND ,
Feb 12, 2023 Feb 12, 2023

If it's a text watermark, try unchecking Shadows -- that works around the problem for many.

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Community Beginner ,
Feb 12, 2023 Feb 12, 2023

No its a graphic - I read all of these and tried all of it from what I can tell.

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Community Beginner ,
Feb 13, 2023 Feb 13, 2023

For most of us this does not solve the slowness problem that has persisted since version 12. Before with 11, no problem.

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Community Beginner ,
Feb 13, 2023 Feb 13, 2023

This is unfortunately true ... plus we pay. Wake up Adobe!!!

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Explorer ,
Feb 13, 2023 Feb 13, 2023

MacStudio Ulta (20core, 64Gb mem)... It takes 8seconds before the export starts (no watermark), 12seconds with textbased watermark.
Karel.

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Adobe Employee ,
Mar 05, 2023 Mar 05, 2023

Hi, we have fixed this issue in LrC12.2, let us know if anyone is still seeing delays before the export operation starts.

Venkatesh Penjuri
Adobe Lightroom Team
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Explorer ,
Mar 06, 2023 Mar 06, 2023

THANK YOU!!! 🙏

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Adobe Employee ,
Mar 06, 2023 Mar 06, 2023
LATEST

Updating status to Fixed

Rikk Flohr: Adobe Photography Org
Status Fixed
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