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63

P: Error : "Some masking models are downloading. Please try again later" (Copy/Paste Preset) (Mac)

Community Beginner ,
Apr 23, 2025 Apr 23, 2025

Same  Problme  help me, please

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macOS
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correct answers 1 Correct answer

Adobe Employee , May 07, 2025 May 07, 2025

Greetings all, 

 

A new update for Lightroom Classic has been released.  The May 14.3.1 update contains an update for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for being so patient.

Status Fixed
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replies 314 Replies 314
314 Comments
New Here ,
May 05, 2025 May 05, 2025

hey, masking subject or background works... but it's the presets that give the error 'masking models...'

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Community Expert ,
May 05, 2025 May 05, 2025

Launch the Creative Cloud App, then click on the Apps button. Select Lightroom Classic, then the 3-dots. Click on Other Versions, then choose 14.2. I've attached a screenshot that should help .

 

downgrade.png

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New Here ,
May 05, 2025 May 05, 2025

didn't work for me

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Participant ,
May 05, 2025 May 05, 2025

Small number of customers - really??

When will Adobe provide a fix  for what seems a quite widespread issue?!

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LEGEND ,
May 05, 2025 May 05, 2025

@Benitrayanu: "can you show me how to revert the lightroom please"

 

- To roll back to LR 14.2 (known to work for everyone):
https://www.lightroomqueen.com/roll-back-update-previous/

 

- Alternatively, manually download the ModelZoo folder that LR is failing to download (has worked for some):
https://community.adobe.com/t5/lightroom-classic-bugs/p-error-quot-some-masking-models-are-downloadi...

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LEGEND ,
May 05, 2025 May 05, 2025

@luc from totaalni: "didn't work for me"

 

What didn't work? You weren't able to roll back to 14.2?  You rolled back but you still get the error?  Or you tried manually downloading the ModelZoo folder and you still get the error?

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New Here ,
May 05, 2025 May 05, 2025

So now I am experiencing this same/similar error issue with in my LR Classic on my Mac; "Some masking models failed to download. Please try again later".
I have uninstalled the app.
I have restarted my Mac.
I have reinstalled the app but this has not resolved the issue.
This only started to show up in the last few days.

Is there a fix for this? Is there a "Preferences" file that needs to be deleted?Screenshot 2025-05-04 at 10.24.54 PM.png

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LEGEND ,
May 05, 2025 May 05, 2025

Two workarounds:

- Roll back to LR 14.2 (known to work for everyone):
https://www.lightroomqueen.com/roll-back-update-previous/

- Manually download the ModelZoo folder that LR is failing to download (has worked for at least some):
https://community.adobe.com/t5/lightroom-classic-bugs/p-error-quot-some-masking-models-are-downloadi...

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New Here ,
May 05, 2025 May 05, 2025

Thank you. Doing the Roll-Back to 14.2 solved the issue for me but now I see that the "Update Available" notice is now showing up which I will ignore for now.

Once again, thank you.

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New Here ,
May 05, 2025 May 05, 2025

Same issue! Fix soon, please!!!!

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New Here ,
May 05, 2025 May 05, 2025

I'm having the same issue and have lost an entire day of work with a tight deadline trying to fix this in all possible ways. I'm now going to revert to the previous version of LR Classic after finally coming across this post. This is truly unacceptable, especially given how much we all pay for the Creative Cloud services. 

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New Here ,
May 05, 2025 May 05, 2025

Captura de pantalla 2025-05-05 a la(s) 9.19.25 p.m..pngEn Creative Cloud buscas Light Room Classic y en los tres puntos le das a instalar otras versiones. Instalas la versión anterior. Esperare a que se resuelva el problema y actualisare el LR nuevamente.

 

"In Creative Cloud, look for Lightroom Classic and click on the three dots to select 'Other Versions'. Install a previous version. I’ll wait until the issue is resolved and then update Lightroom again."

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New Here ,
May 05, 2025 May 05, 2025

Hi! I have the same issue! 

"Some masking models failed to download. Please try again" 😞

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LEGEND ,
May 05, 2025 May 05, 2025
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New Here ,
May 05, 2025 May 05, 2025

my lightroom says "some mask models failed to download, please try again later" and one of my presets work anymore. I've redownloaded lightroom, updated camera raw and I dont' know what's going on. If I click on the masks they all work. 

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LEGEND ,
May 05, 2025 May 05, 2025

Two workarounds:

- Roll back to LR 14.2 (known to work for everyone):
https://www.lightroomqueen.com/roll-back-update-previous/

- Manually download the ModelZoo folder that LR is failing to download (has worked for at least some):
https://community.adobe.com/t5/lightroom-classic-bugs/p-error-quot-some-masking-models-are-downloadi...

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LEGEND ,
May 05, 2025 May 05, 2025
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New Here ,
May 06, 2025 May 06, 2025

Je rencontre le même problème depuis vendredi.. Ce n'est toujours pas réglé et c'est handicapant pour mon travail en tant que photographe..

 

Je suis de Belgique.

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Community Beginner ,
May 06, 2025 May 06, 2025

@enrico_0680  une solution pour le moment est de réinstaller la version précédente 14.2

https://www.lightroomqueen.com/roll-back-update-previous/

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New Here ,
May 06, 2025 May 06, 2025

I am having the same problem in Australia. Simple task of copying develop settings such as lens corrections and white balance 

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New Here ,
May 06, 2025 May 06, 2025

Hi! I recently updated LR Classic and havent been able to use my presests or copy/paste settings between photos. I already unistall and istall LR classic, and camera raw is updated to the last version. And the error keeps popping up .
thanks in advance.

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Community Beginner ,
May 06, 2025 May 06, 2025

Is Adobe still investigating the issue ?  Have they figured out what the problem is ? If so, when are they fixing this? I am thanksfull for all the workarounds from the community -  but I had rather have a program that works. Adobe Team, if you read this, please give us hope.

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New Here ,
May 06, 2025 May 06, 2025
Agreed! Especially with the recent price increases! You would expect things to work!

Get Outlook for iOS<>
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Community Beginner ,
May 06, 2025 May 06, 2025

Qualcuno su Lightroom Classic ha riscontrato un avviso con la dicitura:"Impossibile creare modelli di mascheratura. Riprova più tardi!" e l'impossibilità di utilizzare i modelli predefiniti? Grazie

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New Here ,
May 06, 2025 May 06, 2025

Hey, 

I have the same problem. I have already uninstalled the app, but the issue still persists.

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