Lightroom 3.6: Identity Plate in Web Module -- custom plate is not working.
When creating a web gallery and trying to use a custom graphic as an ID plate, LR creates the ID plate by converting the graphic to a PNG file. For some reason, the converted PNG is blank for some original graphic files. It does not matter whether the original is JPG, BMP or PNG.
I have posted this issue on the LR forum at adobe.com, but so far no one has come up with a solution. One of the other users has confirmed the same bug in LR 4 beta.
For a full description of the problem along with sample files, please see http://forums.adobe.com/message/42359...
Maybe someone here can shed some light on the problem.
Thank you.
John