P: Import fails when it encounters a corrupt video file

[Immaculens]

Hello, since Lrc 14/14.01 I have not been able to import images from a favourite Win 10 folder.

Its where I keep all my misc stuff I download from the net, etc. 

Its called "Downloads & Software".

I try to import a jpeg and the progress bar on the top left just hangs there doing nothing.

I can import images from other folders.

I just created a new folder called 'New Folder' - and cut everything from with "Downloads and Software" and pasted it inside "New Folder".

I tried to import a jpeg and the progress bar on the top left just hangs there doing nothing.

So there is an issue that it does not want to import from the root folder - yet it imports images from subfolders.

Conversely - if I go to the root of New Folder - select an image and right-click and choose "Open With - Lightroom Classic" - it again shows the import progress bar but it just hangs.

I just put "New Folder"  into another folder - and tried to import from the root of New Folder - and I cannot.

No matter what I name that folder - or - if I cut all contents and paste into another folder - I cannot import from the root folder.

EDIT: see reply below about video files

[John R Ellis]

Moderators, @Rikk Flohr: Photography: Please merge with this thread about importing video on Windows 10:

https://community.adobe.com/t5/lightroom-classic-bugs/p-import-fails-when-it-encounters-a-corrupt-vi...

[John R Ellis]

There's a bug in LR 14 / Windows 10 that prevents it from importing video and importing photos from folders containing video. The only workaround is the one you discovered: Move the videos out of the folders containing the photos you want to import.  There is no known workaround for importing videos directly, though you could use the Any File plugin if you want to continue managing videos in your LR catalog.

Adobe has not yet acknowledged this issue.

[John R Ellis]

Moderators, @Rikk Flohr: Photography: Please merge with this thread about importing video on Windows 10:

https://community.adobe.com/t5/lightroom-classic-bugs/p-import-fails-when-it-encounters-a-corrupt-vi...

[John R Ellis]

@Rikk Flohr: Photography: Please consider moving to Bugs. As you can see from all the threads I've identified, there are many reports about LR 14 / Windows 10 hanging when it tries to import from a folder containing video. Some of the people have confirmed they have Windows 10 22H2 as specified in the system requirements. 

[dieter_2742]

@John R Ellisyou wrote "Adobe has not yet acknoledged the issue" ... I am wondering how to cope with this situation ... with your understanding of the problems encountered by many people and your history with Adobe products, what is your gut feeling on this topic:

• is it certain that the problem (with importing video files) only occurs on win 10 systems but everything works fine on win 11?
• in similar sitatuions in the past - has Adobe ever acknoledged such a kind of bug or will we just have to wait and see for their next update (14.0.2)? And what was the cadence of Adobe making such updates available, i.e. what is a likely date range for such an update?

My reasons for asking for your assessment might be shared by quite some others in this channel:

• I want to include video files, the current situation breaks my workflow, this is extremely inconvenient
• With Adobe neither providing a fix nor an ETA for a fix I have to evaluate other options but none of them seem great for me:
  • downgrading to 14.0 (is this possible at all, how?)
  • switch to a different tool (I like lightroom classic and have lots of meta data in LRC, this would be a major impact - depending on the migration options of the new tooling alternative)
  • upgrade to Windows 11 (although my current HW is more than adequate for my tasks (5TB SSD, 32 GB main memory, good graphic card) the system cannot be upgraded to Win 11 without hassles (e.g. no TPM) - so I would have to acquire new HW just to cope with Adobe not fixing a regression they have introduced with 14.0.1 ... . But when I would go that path, I would probably want to use Black Friday offerings which means I would have to do this decision fast ...