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P: Import fails when it encounters a corrupt video file

Engaged ,
Nov 06, 2024 Nov 06, 2024

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Hello, since Lrc 14/14.01 I have not been able to import images from a favourite Win 10 folder.

Its where I keep all my misc stuff I download from the net, etc. 

 

Its called "Downloads & Software".

I try to import a jpeg and the progress bar on the top left just hangs there doing nothing.

 

I can import images from other folders.

I just created a new folder called 'New Folder' - and cut everything from with "Downloads and Software" and pasted it inside "New Folder".

I tried to import a jpeg and the progress bar on the top left just hangs there doing nothing.

So there is an issue that it does not want to import from the root folder - yet it imports images from subfolders.

 

Conversely - if I go to the root of New Folder - select an image and right-click and choose "Open With - Lightroom Classic" - it again shows the import progress bar but it just hangs.

 

I just put "New Folder"  into another folder - and tried to import from the root of New Folder - and I cannot.

No matter what I name that folder - or - if I cut all contents and paste into another folder - I cannot import from the root folder.

 

EDIT: see reply below about video files

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53 Comments
LEGEND ,
Nov 23, 2024 Nov 23, 2024

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There's a bug in LR 14 / Windows 10 that prevents it from importing video and importing photos from folders containing video. The only workaround is the one you discovered: Move the videos out of the folders containing the photos you want to import.  There is no known workaround for importing videos directly, though you could use the Any File plugin if you want to continue managing videos in your LR catalog.

 

Adobe has not yet acknowledged this issue.

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LEGEND ,
Nov 23, 2024 Nov 23, 2024

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LEGEND ,
Nov 23, 2024 Nov 23, 2024

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@Rikk Flohr: Photography: Please consider moving to Bugs. As you can see from all the threads I've identified, there are many reports about LR 14 / Windows 10 hanging when it tries to import from a folder containing video. Some of the people have confirmed they have Windows 10 22H2 as specified in the system requirements

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