P: Issues exporting photos to a Network Drive

[FeedbackCommunityMember]

Since I upgraded to V8.3 of Lightroom Classic I can no longer export my files to our Synology Network System, I get the following error message "The specified folder in not writable"

After contacting support they were not able to resolve my issue, they maintained that it is a network issue on my side. I could not find any answers here or anywhere on the internet and decided to report this issue.

Because I share my processed photos with the rest of the office, my only solution was to un-install V8.3 and go back to V8.2.1, by doing that it resolved my problem.

So yes Adobe you have network issues in V8.3 as version 8.2.1 works perfectly when saving files to a network drive.

[FeedbackCommunityMember]

For the record, I'm having the same problem as everyone else, but I don't even know what a "Synology NAS" is.  I am trying to publish to a shared folder on a hard drive on another PC in my home network.  Until 8.3, this worked for years without a hitch.  The export workaround works for me, but it doesn't help publishing.  I can live without publish for awhile, so I'm not rolling back to 8.2.   

Also wanted to add that I can export OR publish to a local folder with no problem whatsoever.  Only the shared drive/folder on my other Windows 10 PC has the problem.  Thanks for the action on this!

[Scott-Prokop]

I am also having this problem exporting to my Synoloy NAS device trying to export images to the share on Windows 10.  Exporting on the local C: drive still works.  Really annoyed!!!

[Visnet]

I have the same issue, but it started during an export few pictures were already written to the NAS. The directory used for export is on Synology and has been used this way since 2013.... Rights on the disk did not change, are simply full control. 

I have reverted back to 8.2.1, no time to experiment here, but want it noted here...

[iustinp]

Just in case you need more data:

• win 10 system, raw files come from a samba share mounted via a drive letter
• export to a local drive fails with the given error; the workaround makes things work
• however, a publish service to the local harddrive (jfriedl's folder publisher) works, without having to do anything special

So far have not rolled back to 8.2.1, since the impact for me is that high.

[Scott-Prokop]

I submitted a support ticket to Synology with reference to this feed to see if they have any insight into the fix.

[FeedbackCommunityMember]

I an experiencing this issue and am also seeing it when I try and print via cannon print studo pro through the plung-in extra's menu.

First I get the "The specified folder is not writeable" then I get the following error twice:

"An internal error has occurred:  bad argument #1 to 'child' (string expected, got nil)"

[Smit K]

Lightroom Classic 8.3.1 was released today and contains a fix for this issue. Please update to 8.3.1 and verify that you are no longer seeing the issue. Thank you!

[jamesw23922726]

Great!  I trust Adobe, but I am a Trust but Verify sort of guy.  Now I am looking for reports from those volunteers brave enough to try this out to see if it flies or crashes.  If it works, I am eager to upgrade!  

[OldGuy51]

29 May 2019 11:15 ET - 8.3.1 installed to my Windows 10 PC without issue. Exporting to specific folder located on a NAS device completed successfully, i.e. the 'folder not writable' error did not occur.

[yvondaigle]

It work for me. Thank you!

[dzeaman]

You can have both 8.2.1 and 8.3.1 installed, you don't need to be really brave to try 🙂 They work with the same catalog, so you are able to easily switch between them.

[mikaelj94469414]

I have problems with synchronization. It persists also with 8.3.1

[GoldingD]

Sounds like a different problem, all this version fixed was the usability of some users to do a straight up export, typically involving NAS. You probably need to submit your own separate problem.

[FeedbackCommunityMember]

Thank you Smit Keniya the update resolved my issues 🙂

[owlhuang]

Thank you, Smit.  I could also confirm 8.3.1 fixes the bug at my side.

[FeedbackCommunityMember]

Sorted now - Thank you!!

[Visnet]

Tested it today with LR 8.3.1. and no issues publishing pictures anymore. Thank you!

[FeedbackCommunityMember]

this bug is fixed for me too! Thanks

[gfield22603]

8.3.1 fixes this problem for me! Thank you!

[askoldk38466403]

With 8.3.1 my problem was fixed. Thank you

[shaunb74982847]

Hi, not fixed on my Mac...any thoughts?

[shaunb74982847]

[shaunb74982847]

[shaunb74982847]

Only allows me to export documents folder, not hhd or external hdd

[shaunb74982847]

Apologies, found the problem, my WD External drive was only Windows formatted, not MAC