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johnrellis
Legend
November 2, 2023

P: Mac catalogs exported by Win when source folders have non-ASCII characters

  • November 2, 2023
  • 2 replies
  • 433 views

Mac LR gets confused in various ways when opening a smart-previews catalog exported from Windows, when the source folder for a photo contains a non-US-ASCII character such as é. This confusion doesn't occur when the same folder is renamed to include e rather than é.


Tested on LR 13.3.1, Mac OS 14.5 and Windows 11. To reproduce:

 

1. Download and open this catalog on Mac, which was exported from a Windows 11 catalog with just the option Build / Include Smart Previews:

https://www.dropbox.com/scl/fi/nb1wx44ryf0l0ariq13gj/special-char.2024.06.15.zip?rlkey=zidmlyy9zdakywtcoc68f4rtv&dl=0

 

2. Observe the source folder was named AéB and that the preview thumbnail is grey (incorrect) and there is no smart-preview badge (incorrect):

 

 

3. Edit the photo in Develop and change Exposure. Observe that the Histogram says "Original + Smart Preview" (incorrect, should be just "Smart Preview"):

 

 

4. Observe that the metadata-status badge indicates "Metadata file needs to be updated" (incorrect, it should show the smart-preview badge):

 

 

5. Click on the badge and do Save, and observe this error (correct):

 

 

6. Observe that the metadata-status badge indicates an unknown error (incorrect):

 

 

7. Repeat the same steps, opening on Mac a similar Windows 11 catalog where the source photo's folder is named AeB rather than AéB:

https://www.dropbox.com/scl/fi/izl6p2gzlnyetpskaqlmu/no-special-char.2024.06.15.zip?rlkey=x6sguc0jgjsvghz1f4yiq3aca&dl=0

 

8. Observe the thumbnail is displayed (correct) and has the smart-preview badge (correct), unlike the previous catalog:

 

 

9. Edit the photo in Develop and change Exposure. Observe that the Histogram says just "Smart Preview" (correct):

 

 

10. Observe the thumbnail still shows the smart-preview badge, not a metadata-status badge (correct):

 

 

11. Do Metadata > Save Metadata To File and observe this error (correct):

 

 

12. Observe the thumbnail still has the smart-preview badge (correct):

 

 

2 replies

JohanElzenga
Community Expert
Community Expert
November 2, 2023

I do not use any special characters in my folder names, but what was that special character?

 

-- Johan W. Elzenga
johnrellis
Legend
November 2, 2023

Yes, to help other users in the future, please post back with the special character causing the problem.